# Other

**URL:** https://discuss.dwolla.com/c/api-support/other/31.md

[Latest](https://discuss.dwolla.com/latest.md) · [Categories](https://discuss.dwolla.com/categories.md)

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## [About the Other category](https://discuss.dwolla.com/t/about-the-other-category/6432)

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**Author:** [@kmoreira](https://discuss.dwolla.com/u/kmoreira)\
**Replies:** 0

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Use this sub-category for all other questions about the API Other posts worth checking out: Using Postman to explore and debug Dwolla’s v2 API Here are some helpful links: A list of all webhook events in Dwolla AP…

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## [MX integration using the token-based Secure Exchange flow](https://discuss.dwolla.com/t/mx-integration-using-the-token-based-secure-exchange-flow/10463)

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**Author:** [@lucio](https://discuss.dwolla.com/u/lucio)\
**Replies:** 4\
**Last updated:** [July 7, 2026, 7:32am UTC](https://discuss.dwolla.com/t/mx-integration-using-the-token-based-secure-exchange-flow/10463 "2026-07-07T07:32:48Z")

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We have a long standing integration with MX via their token based exchange for providing Instant account verification. This just stopped working today. I know that new Dwolla bank integrations use OpenBanking vs the olde…

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## [We need heart beat API for dwolla service, is it available](https://discuss.dwolla.com/t/we-need-heart-beat-api-for-dwolla-service-is-it-available/10037)

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**Author:** [@smohapatra](https://discuss.dwolla.com/u/smohapatra)\
**Replies:** 1\
**Last updated:** [December 18, 2024, 3:50pm UTC](https://discuss.dwolla.com/t/we-need-heart-beat-api-for-dwolla-service-is-it-available/10037 "2024-12-18T15:50:00Z")

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We need heart beat API for dwolla service, is it available

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## [Move pending webhooks to new subscription](https://discuss.dwolla.com/t/move-pending-webhooks-to-new-subscription/9462)

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**Author:** [@chirag](https://discuss.dwolla.com/u/chirag)\
**Replies:** 1\
**Last updated:** [January 12, 2024, 4:55pm UTC](https://discuss.dwolla.com/t/move-pending-webhooks-to-new-subscription/9462 "2024-01-12T16:55:16Z")

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We had a major platform release over the weekend and we had updated our webbook message subscriber. Some of our messages are stuck in the old subscription. Can you please move all the pending webhooks from the OLD Subsc…

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## [Personal type customers to the company business account](https://discuss.dwolla.com/t/personal-type-customers-to-the-company-business-account/9014)

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**Author:** [@bkristesiashvili](https://discuss.dwolla.com/u/bkristesiashvili)\
**Replies:** 2\
**Last updated:** [January 9, 2024, 1:51pm UTC](https://discuss.dwolla.com/t/personal-type-customers-to-the-company-business-account/9014 "2024-01-09T13:51:44Z")

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are there any possibilities of adding Personal type customers to the company account? it’s possible to add personal type customers to Dwolla personal account but to the company account, API responds to this error { …

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## [In sandbox, after adding proper detail in beneficial owner section, Overall status getting into document status](https://discuss.dwolla.com/t/in-sandbox-after-adding-proper-detail-in-beneficial-owner-section-overall-status-getting-into-document-status/9253)

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**Author:** [@cygnet-asaraf](https://discuss.dwolla.com/u/cygnet-asaraf)\
**Replies:** 1\
**Last updated:** [October 25, 2023, 1:47pm UTC](https://discuss.dwolla.com/t/in-sandbox-after-adding-proper-detail-in-beneficial-owner-section-overall-status-getting-into-document-status/9253 "2023-10-25T13:47:16Z")

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In the sandbox, after adding proper detail in the beneficial owner section, the Overall status gets into document status @shreya CC @siddharth.seksaria @sanjay-cygnet @ghanshyam-cygnet Here is a payload data for refer…

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## [Sandbox environment: Overall status gets verified even one document got rejected](https://discuss.dwolla.com/t/sandbox-environment-overall-status-gets-verified-even-one-document-got-rejected/9254)

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**Author:** [@cygnet-asaraf](https://discuss.dwolla.com/u/cygnet-asaraf)\
**Replies:** 1\
**Last updated:** [October 25, 2023, 1:26pm UTC](https://discuss.dwolla.com/t/sandbox-environment-overall-status-gets-verified-even-one-document-got-rejected/9254 "2023-10-25T13:26:20Z")

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On the sandbox environment, apply “retry” and get the retry status then again applied with “retry” and then got document status, now upload one successful document and one failed document but the overall status getting…

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## [In sandbox, during business wallet setup with type "Corporation / LLCs / Partnerships, LP's, LLP's", beneficial owner is getting into document status always](https://discuss.dwolla.com/t/in-sandbox-during-business-wallet-setup-with-type-corporation-llcs-partnerships-lps-llps-beneficial-owner-is-getting-into-document-status-always/9220)

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**Author:** [@ali-cygnet](https://discuss.dwolla.com/u/ali-cygnet)\
**Replies:** 1\
**Last updated:** [October 18, 2023, 5:00pm UTC](https://discuss.dwolla.com/t/in-sandbox-during-business-wallet-setup-with-type-corporation-llcs-partnerships-lps-llps-beneficial-owner-is-getting-into-document-status-always/9220 "2023-10-18T17:00:37Z")

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In sandbox, during business wallet setup with type “Corporation / LLCs / Partnerships, LP’s, LLP’s”, after opting and entering all valid details in beneficial owner, document required status is getting generated for bene…

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## [Under business dwolla setup flow in sandbox environment, not able to submit pre-verified success document in multiple sections in same flow (like business information and controller information section)](https://discuss.dwolla.com/t/under-business-dwolla-setup-flow-in-sandbox-environment-not-able-to-submit-pre-verified-success-document-in-multiple-sections-in-same-flow-like-business-information-and-controller-information-section/9221)

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**Author:** [@ali-cygnet](https://discuss.dwolla.com/u/ali-cygnet)\
**Replies:** 1\
**Last updated:** [October 18, 2023, 3:45pm UTC](https://discuss.dwolla.com/t/under-business-dwolla-setup-flow-in-sandbox-environment-not-able-to-submit-pre-verified-success-document-in-multiple-sections-in-same-flow-like-business-information-and-controller-information-section/9221 "2023-10-18T15:45:48Z")

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I’m having document required status under business information and controller information section, when I uploaded pre-verified success document provided by dwolla in both sections, then in one of the section it’s saying…

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## [Getting this error code "DuplicateResource"](https://discuss.dwolla.com/t/getting-this-error-code-duplicateresource/9213)

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**Author:** [@ghanshyam-cygnet](https://discuss.dwolla.com/u/ghanshyam-cygnet)\
**Replies:** 1\
**Last updated:** [October 11, 2023, 1:36pm UTC](https://discuss.dwolla.com/t/getting-this-error-code-duplicateresource/9213 "2023-10-11T13:36:07Z")

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Hello @shreya We’re getting this error code “DuplicateResource” from the document upload API. Can you please tell us why we’re getting this error? Is the user trying to upload the document with the same filename or …

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## [Create Customer PHP Function & PHP Support/Updates](https://discuss.dwolla.com/t/create-customer-php-function-php-support-updates/8111)

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**Author:** [@developers](https://discuss.dwolla.com/u/developers)\
**Replies:** 9\
**Last updated:** [October 10, 2023, 7:18pm UTC](https://discuss.dwolla.com/t/create-customer-php-function-php-support-updates/8111 "2023-10-10T19:18:54Z")

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Hi Support team, We are currently considering Dwolla for our needs and working with the SDK. Looked at the Dwolla swagger SDK and most methods and functions are being recognized: (ie DwollaSwagger\\CustomerListResponse…

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## [Testing of different statuses of business dwolla document failure](https://discuss.dwolla.com/t/testing-of-different-statuses-of-business-dwolla-document-failure/9211)

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**Author:** [@ali-cygnet](https://discuss.dwolla.com/u/ali-cygnet)\
**Replies:** 1\
**Last updated:** [October 10, 2023, 5:53pm UTC](https://discuss.dwolla.com/t/testing-of-different-statuses-of-business-dwolla-document-failure/9211 "2023-10-10T17:53:11Z")

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Hi Support Team, I’ve gone through testing guide of dwolla but only one document file available for instant document verification failure just for one of the reason. I want to generate all possible document failure rea…

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## [Cannot delete webhook subscription](https://discuss.dwolla.com/t/cannot-delete-webhook-subscription/9026)

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**Author:** [@Aaron\_Miller](https://discuss.dwolla.com/u/Aaron_Miller)\
**Replies:** 3\
**Last updated:** [June 23, 2023, 12:56am UTC](https://discuss.dwolla.com/t/cannot-delete-webhook-subscription/9026 "2023-06-23T00:56:36Z")

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I am trying to rotate the client key used for our developer sandbox and want to delete a webhook subscription so I can also delete the old client. I am able to pause/un-paused my subscription, but I get a ‘NotFound’ resp…

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## [Webhook callback URL not called by Dwolla](https://discuss.dwolla.com/t/webhook-callback-url-not-called-by-dwolla/8960)

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**Author:** [@nmishra](https://discuss.dwolla.com/u/nmishra)\
**Replies:** 4\
**Last updated:** [May 30, 2023, 1:57pm UTC](https://discuss.dwolla.com/t/webhook-callback-url-not-called-by-dwolla/8960 "2023-05-30T13:57:33Z")

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As a Developer, I am trying to test Dwolla customer-create and expecting (Sandbox) Dwolla to generate event using webhook callback URL, registered using subscription API. {“\_links”:{“self”:{“href”:“https://api-sandbox.d…

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## [Validating WebHooks in C#](https://discuss.dwolla.com/t/validating-webhooks-in-c/7913)

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**Author:** [@vincentbetro](https://discuss.dwolla.com/u/vincentbetro)\
**Replies:** 7\
**Last updated:** [May 8, 2023, 3:33pm UTC](https://discuss.dwolla.com/t/validating-webhooks-in-c/7913 "2023-05-08T15:33:32Z")

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So, after a little work, I was able to validate web hooks using C#. Here is the method :). HMACSHA256 hmac = new HMACSHA256(System.Text.Encoding.UTF8.GetBytes(\_dwollaOptions.WebHookSecret)); Stream req = c…

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## [Is there open API that clients can consume without using JS lib](https://discuss.dwolla.com/t/is-there-open-api-that-clients-can-consume-without-using-js-lib/8602)

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**Author:** [@svarog](https://discuss.dwolla.com/u/svarog)\
**Replies:** 1\
**Last updated:** [December 9, 2022, 2:31pm UTC](https://discuss.dwolla.com/t/is-there-open-api-that-clients-can-consume-without-using-js-lib/8602 "2022-12-09T14:31:08Z")

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Is it possible to use raw API calls in order to add Debit Card without using Dwolla.js library? I am building mobile application in Flutter and my client use Dwolla, since it is kinda hack to preload js lib in a webview,…

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## [Add beneficial owner \[404\] Error connecting to the API](https://discuss.dwolla.com/t/add-beneficial-owner-404-error-connecting-to-the-api/8512)

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**Author:** [@Artem\_Polkhovnichenk](https://discuss.dwolla.com/u/Artem_Polkhovnichenk)\
**Replies:** 4\
**Last updated:** [November 3, 2022, 7:36pm UTC](https://discuss.dwolla.com/t/add-beneficial-owner-404-error-connecting-to-the-api/8512 "2022-11-03T19:36:51Z")

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Hi. I have sandbox customer: https://api-sandbox.dwolla.com/customers/73d5843e-66ec-4063-929a-5f8e863c4d94 I want to add beneficial owner. $data = \[ ‘firstName’ =\> ‘Jane’, ‘lastName’=\> ‘Doe’, ‘dateOfBirth’ =\> ‘1970…

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## [Integrate with the Dwolla API](https://discuss.dwolla.com/t/integrate-with-the-dwolla-api/8337)

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**Author:** [@Banyman](https://discuss.dwolla.com/u/Banyman)\
**Replies:** 1\
**Last updated:** [August 31, 2022, 9:07pm UTC](https://discuss.dwolla.com/t/integrate-with-the-dwolla-api/8337 "2022-08-31T21:07:41Z")

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Hello. I would to know how long time are you will be research my request for connect API? I submitted my request two week ago. I need keys for start. I did all test in sandbox.

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## [Can the fields in Drop-In Components be prepoulated](https://discuss.dwolla.com/t/can-the-fields-in-drop-in-components-be-prepoulated/6543)

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**Author:** [@urbangrz](https://discuss.dwolla.com/u/urbangrz)\
**Replies:** 20\
**Last updated:** [July 29, 2022, 1:52pm UTC](https://discuss.dwolla.com/t/can-the-fields-in-drop-in-components-be-prepoulated/6543 "2022-07-29T13:52:35Z")

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I just started an integration using drop-in components and am trying to prepopulate the email and first and last name and company fields. I saw on couple of places in the docs/articles that you can add the attributes to …

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## [Creating Beneficial Owners](https://discuss.dwolla.com/t/creating-beneficial-owners/8185)

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**Author:** [@saikk](https://discuss.dwolla.com/u/saikk)\
**Replies:** 4\
**Last updated:** [July 6, 2022, 8:31am UTC](https://discuss.dwolla.com/t/creating-beneficial-owners/8185 "2022-07-06T08:31:12Z")

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Hi, I am using dwolla dropins for creating beneficial owners, when I try to initialize, it is working sometimes as intended but sometimes I am getting {“code”:“BadRequest”,“message”:“The request body contains bad syntax…

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## [ServerError on listing webhook subscriptions](https://discuss.dwolla.com/t/servererror-on-listing-webhook-subscriptions/8103)

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**Author:** [@Marcin\_Raszkiewicz](https://discuss.dwolla.com/u/Marcin_Raszkiewicz)\
**Replies:** 1\
**Last updated:** [May 26, 2022, 9:02pm UTC](https://discuss.dwolla.com/t/servererror-on-listing-webhook-subscriptions/8103 "2022-05-26T21:02:03Z")

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Hello, We were trying to set up webhook subscriptions properly. In order to do it we wanted to first check out current subscriptions. Unfortunately we got ServerError 500 while calling GET https://api.dwolla.com/webhook…

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## [How to create Subscription webhooks in PHP](https://discuss.dwolla.com/t/how-to-create-subscription-webhooks-in-php/8021)

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**Author:** [@Mohammad\_Javed\_khan](https://discuss.dwolla.com/u/Mohammad_Javed_khan)\
**Replies:** 1\
**Last updated:** [April 21, 2022, 2:40pm UTC](https://discuss.dwolla.com/t/how-to-create-subscription-webhooks-in-php/8021 "2022-04-21T14:40:33Z")

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Error: Class "App\\Http\\Controllers\\User\\DwollaSwagger\\WebhooksubscriptionsApi getting this error

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## [Official C# Wrapper still being maintained?](https://discuss.dwolla.com/t/official-c-wrapper-still-being-maintained/7805)

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**Author:** [@peter.kerr](https://discuss.dwolla.com/u/peter.kerr)\
**Replies:** 3\
**Last updated:** [February 3, 2022, 4:26pm UTC](https://discuss.dwolla.com/t/official-c-wrapper-still-being-maintained/7805 "2022-02-03T16:26:32Z")

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Is the official C# Wrapper still being maintained at There has been no updates for a long time and has outstanding PR

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## [Webhooks failing with Error 500](https://discuss.dwolla.com/t/webhooks-failing-with-error-500/7721)

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**Author:** [@ckgowens](https://discuss.dwolla.com/u/ckgowens)\
**Replies:** 0\
**Last updated:** [January 4, 2022, 11:33pm UTC](https://discuss.dwolla.com/t/webhooks-failing-with-error-500/7721 "2022-01-04T23:33:09Z")

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I’ve been randomly getting Error 500’s on various webhook calls resulting in the subscription being paused. I’m trying to figure what the issue could be as our testing environment in the sandbox is using the same code an…

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## [Sandbox dashboard: \[object Object\] in webhook details](https://discuss.dwolla.com/t/sandbox-dashboard-object-object-in-webhook-details/7693)

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**Author:** [@dsims\_c](https://discuss.dwolla.com/u/dsims_c)\
**Replies:** 0\
**Last updated:** [December 23, 2021, 11:07pm UTC](https://discuss.dwolla.com/t/sandbox-dashboard-object-object-in-webhook-details/7693 "2021-12-23T23:07:12Z")

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## [Document Upload Multipart Form Data](https://discuss.dwolla.com/t/document-upload-multipart-form-data/7656)

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**Author:** [@Nadav\_Givoni](https://discuss.dwolla.com/u/Nadav_Givoni)\
**Replies:** 1\
**Last updated:** [December 7, 2021, 3:53pm UTC](https://discuss.dwolla.com/t/document-upload-multipart-form-data/7656 "2021-12-07T15:53:33Z")

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I’ve been attempting HTTP POSTS to /customers/{id}/documents and receiving {“code”:“UnsupportedRequestContentType”,“message”:“Invalid request Content-Type. multipart/form-data.”} Even though I have an Content-Type heade…

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## [Events schema when posted to webhook](https://discuss.dwolla.com/t/events-schema-when-posted-to-webhook/7535)

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**Author:** [@aaronmboyd](https://discuss.dwolla.com/u/aaronmboyd)\
**Replies:** 3\
**Last updated:** [October 20, 2021, 2:57pm UTC](https://discuss.dwolla.com/t/events-schema-when-posted-to-webhook/7535 "2021-10-20T14:57:17Z")

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Where can I find the full schema for what \_links will be available for any given event posted to a webhook? All I see are examples in the documentation but I want the full schema if possible.

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## [Webhook origin domain/subdomain](https://discuss.dwolla.com/t/webhook-origin-domain-subdomain/6646)

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**Author:** [@PriyanshuJain](https://discuss.dwolla.com/u/PriyanshuJain)\
**Replies:** 4\
**Last updated:** [October 8, 2021, 4:28pm UTC](https://discuss.dwolla.com/t/webhook-origin-domain-subdomain/6646 "2021-10-08T16:28:11Z")

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Hi - What is the domain/subdomain of the service that sends webhooks? I need to whitelist the origin domain name before I could set up webhooks. I tried with whitelisting https://api-sandbox.dwolla.com but it didn’t work…

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## [Billing account](https://discuss.dwolla.com/t/billing-account/7428)

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**Author:** [@accessgigs](https://discuss.dwolla.com/u/accessgigs)\
**Replies:** 1\
**Last updated:** [September 16, 2021, 12:39pm UTC](https://discuss.dwolla.com/t/billing-account/7428 "2021-09-16T12:39:58Z")

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Trying to update my BOA and it won’t let me. I accidently typed in the old password now it refuses to allow me access to Bank of America. Could you please help me get this done? I just need it reset so I can give you …

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## [Plaid Integration](https://discuss.dwolla.com/t/plaid-integration/7301)

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**Author:** [@ngivoni](https://discuss.dwolla.com/u/ngivoni)\
**Replies:** 1\
**Last updated:** [August 3, 2021, 2:47pm UTC](https://discuss.dwolla.com/t/plaid-integration/7301 "2021-08-03T14:47:35Z")

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I’m working through a plaid integration and I’m wondering why I need to set up verified customers if we already have that information from Plaid when they confirm their bank accounts using the Plaid Link process. Please…

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