# General

**URL:** https://discuss.dwolla.com/c/general/1.md?page=3

[Latest](https://discuss.dwolla.com/latest.md) · [Categories](https://discuss.dwolla.com/categories.md)

**Page:** 4

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## [I am unable to modify the css in Dwolla Drop-in components](https://discuss.dwolla.com/t/i-am-unable-to-modify-the-css-in-dwolla-drop-in-components/9102)

<div class="topic-metadata">

**Author:** [@HIMALAY\_SHANKAR](https://discuss.dwolla.com/u/HIMALAY_SHANKAR)\
**Replies:** 1\
**Last updated:** [August 14, 2023, 3:45pm UTC](https://discuss.dwolla.com/t/i-am-unable-to-modify-the-css-in-dwolla-drop-in-components/9102 "2023-08-14T15:45:38Z")

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As you see in the above image the type field is given a margin-left of 10px from the Dwolla css source. Now I am unable to modify the css in Dwolla Drop-in components. As the Dwolla drop-in components use shadow dom. …

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## [What's the charging fee for transfer](https://discuss.dwolla.com/t/whats-the-charging-fee-for-transfer/9066)

<div class="topic-metadata">

**Author:** [@Jing\_Tao](https://discuss.dwolla.com/u/Jing_Tao)\
**Replies:** 9\
**Last updated:** [August 3, 2023, 2:37am UTC](https://discuss.dwolla.com/t/whats-the-charging-fee-for-transfer/9066 "2023-08-03T02:37:37Z")

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What’s the charging fee for rtp transfer? What’s the charging fee for same day ach transfer?

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## [Plaid & Apto - Unverified Funding Source](https://discuss.dwolla.com/t/plaid-apto-unverified-funding-source/9086)

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**Author:** [@alexsim](https://discuss.dwolla.com/u/alexsim)\
**Replies:** 6\
**Last updated:** [August 2, 2023, 2:41pm UTC](https://discuss.dwolla.com/t/plaid-apto-unverified-funding-source/9086 "2023-08-02T14:41:54Z")

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Hi! My team and I are trying to connect our users’ deposit accounts via Plaid & Dwolla to external accounts. The originating account that our users are trying to connect external accounts to is with Apto, however since …

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## [KYC "Retry" requirements](https://discuss.dwolla.com/t/kyc-retry-requirements/9078)

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**Author:** [@eliottbond](https://discuss.dwolla.com/u/eliottbond)\
**Replies:** 1\
**Last updated:** [July 25, 2023, 2:11pm UTC](https://discuss.dwolla.com/t/kyc-retry-requirements/9078 "2023-07-25T14:11:42Z")

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When we are onboarding a new user who fails Dwolla’s initial KYC and then goes into “Retry” status, does Dwolla maintain the data we initially collected and passed over for the user’s KYC? Alternatively, do we need to r…

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## [Increase transaction limit](https://discuss.dwolla.com/t/increase-transaction-limit/7987)

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**Author:** [@Ankit](https://discuss.dwolla.com/u/Ankit)\
**Replies:** 16\
**Last updated:** [July 19, 2023, 2:34pm UTC](https://discuss.dwolla.com/t/increase-transaction-limit/7987 "2023-07-19T14:34:31Z")

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Hey in our project the transaction which are going to take place between Startups and Investors are going to be much greater than 5000$ or 10000$ we are currently on testing phase, I have read in the documentation that w…

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## [Status error in Production mode](https://discuss.dwolla.com/t/status-error-in-production-mode/9063)

<div class="topic-metadata">

**Author:** [@Bal](https://discuss.dwolla.com/u/Bal)\
**Replies:** 1\
**Last updated:** [July 17, 2023, 1:44pm UTC](https://discuss.dwolla.com/t/status-error-in-production-mode/9063 "2023-07-17T13:44:02Z")

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Hi, In Sandbox mode I was able to create a verified Dwolla customer using sandbox mode keys. However, when I switched to production mode , I am unable to create a verified customer. The Dwolla customer status is set to …

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## [Dwolla Customer status error in Production mode](https://discuss.dwolla.com/t/dwolla-customer-status-error-in-production-mode/9057)

<div class="topic-metadata">

**Author:** [@Bal](https://discuss.dwolla.com/u/Bal)\
**Replies:** 1\
**Last updated:** [July 17, 2023, 1:40pm UTC](https://discuss.dwolla.com/t/dwolla-customer-status-error-in-production-mode/9057 "2023-07-17T13:40:16Z")

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Hi, I was able to create a verified Dwolla customer using sandbox keys. However, when I switched to production mode keys, I am unable to create a verified customer. The Dwolla customer status is set to “retry,” “documen…

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## [Dwolla sandbox create transfer issue](https://discuss.dwolla.com/t/dwolla-sandbox-create-transfer-issue/9052)

<div class="topic-metadata">

**Author:** [@Denis\_Popov](https://discuss.dwolla.com/u/Denis_Popov)\
**Replies:** 2\
**Last updated:** [July 11, 2023, 2:12pm UTC](https://discuss.dwolla.com/t/dwolla-sandbox-create-transfer-issue/9052 "2023-07-11T14:12:35Z")

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Getting such error on attempt create transfer at sandbox: message: 'A server error occurred. Error ID: f4a68c8a-cbff-4384-b6de-89d9819ddaa6.' Customer is verified, amount not exceed limits (10k per trasnfer). Could so…

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## [How to test transfer failures](https://discuss.dwolla.com/t/how-to-test-transfer-failures/9049)

<div class="topic-metadata">

**Author:** [@Ajay\_Dev\_M](https://discuss.dwolla.com/u/Ajay_Dev_M)\
**Replies:** 1\
**Last updated:** [July 11, 2023, 1:42pm UTC](https://discuss.dwolla.com/t/how-to-test-transfer-failures/9049 "2023-07-11T13:42:56Z")

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How can i test this scenarios mentioned in this doc. I tried with naming my source bank as R01 and send a transfer but the transfer is completed successfully. Please suggest a way to test.

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## [Looking for resources on testing transfer failures](https://discuss.dwolla.com/t/looking-for-resources-on-testing-transfer-failures/9019)

<div class="topic-metadata">

**Author:** [@davidsonsns](https://discuss.dwolla.com/u/davidsonsns)\
**Replies:** 3\
**Last updated:** [June 20, 2023, 9:34pm UTC](https://discuss.dwolla.com/t/looking-for-resources-on-testing-transfer-failures/9019 "2023-06-20T21:34:42Z")

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I’d like to double-check if the girst listed on the answer below is still a valid resource? If not, is there any official reference to find out all possible scenarios that a transfer may encounter and the webhooks trigge…

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## [Balance linked transfers](https://discuss.dwolla.com/t/balance-linked-transfers/9021)

<div class="topic-metadata">

**Author:** [@davidsonsns](https://discuss.dwolla.com/u/davidsonsns)\
**Replies:** 1\
**Last updated:** [June 20, 2023, 7:40pm UTC](https://discuss.dwolla.com/t/balance-linked-transfers/9021 "2023-06-20T19:40:24Z")

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Is there any way to retrieve all balance linked transfers?

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## [Getting invalid\_client on auth token generation](https://discuss.dwolla.com/t/getting-invalid-client-on-auth-token-generation/9010)

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**Author:** [@Alok\_Verma](https://discuss.dwolla.com/u/Alok_Verma)\
**Replies:** 1\
**Last updated:** [June 7, 2023, 1:30am UTC](https://discuss.dwolla.com/t/getting-invalid-client-on-auth-token-generation/9010 "2023-06-07T01:30:34Z")

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Imported Dwolla postman collection and added my sandbox account configuration in global variables of postman but getting. https://api-sandbox.dwolla.com/token { “error”: “invalid\_client” }

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## [Query about user registration in application that uses dwolla apoip](https://discuss.dwolla.com/t/query-about-user-registration-in-application-that-uses-dwolla-apoip/9005)

<div class="topic-metadata">

**Author:** [@rashmi.kulkarni](https://discuss.dwolla.com/u/rashmi.kulkarni)\
**Replies:** 1\
**Last updated:** [June 1, 2023, 1:14pm UTC](https://discuss.dwolla.com/t/query-about-user-registration-in-application-that-uses-dwolla-apoip/9005 "2023-06-01T13:14:34Z")

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Which endpoint is used for user registration in the Flutter application?

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## [The state of CA alerted me to monies in your posession](https://discuss.dwolla.com/t/the-state-of-ca-alerted-me-to-monies-in-your-posession/8988)

<div class="topic-metadata">

**Author:** [@sarahpollak](https://discuss.dwolla.com/u/sarahpollak)\
**Replies:** 1\
**Last updated:** [May 30, 2023, 1:55pm UTC](https://discuss.dwolla.com/t/the-state-of-ca-alerted-me-to-monies-in-your-posession/8988 "2023-05-30T13:55:41Z")

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If my experience is any indicator of Dwolla customer service, then yikes. The state of CA Controller alerted me to the fact that you have $586 and something cents which is legally mine. It’s not a ton of money, but end…

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## [Login credentials for sandbox and production](https://discuss.dwolla.com/t/login-credentials-for-sandbox-and-production/8986)

<div class="topic-metadata">

**Author:** [@Dikshita\_Mahajan](https://discuss.dwolla.com/u/Dikshita_Mahajan)\
**Replies:** 1\
**Last updated:** [May 26, 2023, 4:43pm UTC](https://discuss.dwolla.com/t/login-credentials-for-sandbox-and-production/8986 "2023-05-26T16:43:49Z")

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Do we need to create accounts for sandbox and productions as when I try to login in sandbox using my production credentials it gives me an error that Please check your email address and password and try again.?

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## [401 unauthorized error in flutter on sandbox account](https://discuss.dwolla.com/t/401-unauthorized-error-in-flutter-on-sandbox-account/8980)

<div class="topic-metadata">

**Author:** [@rashmi.kulkarni](https://discuss.dwolla.com/u/rashmi.kulkarni)\
**Replies:** 0\
**Last updated:** [May 22, 2023, 6:51am UTC](https://discuss.dwolla.com/t/401-unauthorized-error-in-flutter-on-sandbox-account/8980 "2023-05-22T06:51:24Z")

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Hello, I registered for a sandbox account, and verify my email, but I am getting a 401 unauthorized error in my application when I use the sandbox credentials. I am using Flutter (dart language). The code is pasted below…

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## [Change My Information](https://discuss.dwolla.com/t/change-my-information/8972)

<div class="topic-metadata">

**Author:** [@Raymond\_McCormick](https://discuss.dwolla.com/u/Raymond_McCormick)\
**Replies:** 1\
**Last updated:** [May 19, 2023, 2:34pm UTC](https://discuss.dwolla.com/t/change-my-information/8972 "2023-05-19T14:34:10Z")

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How do I change my information like my email or residential/business address?

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## [Enable Addenda on Sandbox](https://discuss.dwolla.com/t/enable-addenda-on-sandbox/8974)

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**Author:** [@engineeringguildloop](https://discuss.dwolla.com/u/engineeringguildloop)\
**Replies:** 1\
**Last updated:** [May 19, 2023, 2:26pm UTC](https://discuss.dwolla.com/t/enable-addenda-on-sandbox/8974 "2023-05-19T14:26:12Z")

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Please enable addenda to sandbox: righthill88@gmail.com Thank you.

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## [Transfer From A Dwolla Balance To Another Dwolla Balance](https://discuss.dwolla.com/t/transfer-from-a-dwolla-balance-to-another-dwolla-balance/8963)

<div class="topic-metadata">

**Author:** [@Crossover](https://discuss.dwolla.com/u/Crossover)\
**Replies:** 2\
**Last updated:** [May 16, 2023, 4:20pm UTC](https://discuss.dwolla.com/t/transfer-from-a-dwolla-balance-to-another-dwolla-balance/8963 "2023-05-16T16:20:00Z")

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I know there are no transaction fees for transferring from one balance to another, but is there a limit to how much money can be transferred from one Dwolla Balance account to another Dwolla balance account at one time?

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## [API Calls Error](https://discuss.dwolla.com/t/api-calls-error/8946)

<div class="topic-metadata">

**Author:** [@Obinna\_Ezeifedi](https://discuss.dwolla.com/u/Obinna_Ezeifedi)\
**Replies:** 6\
**Last updated:** [May 12, 2023, 4:13pm UTC](https://discuss.dwolla.com/t/api-calls-error/8946 "2023-05-12T16:13:25Z")

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Hi Everyone, pls, How do I solve this problem? I keep getting this errors two different API calls: "There was an issue setting up your call. The API call returns an empty body and you picked JSON. Please check."

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## [Automatic transfer funds](https://discuss.dwolla.com/t/automatic-transfer-funds/8951)

<div class="topic-metadata">

**Author:** [@Bal](https://discuss.dwolla.com/u/Bal)\
**Replies:** 1\
**Last updated:** [May 11, 2023, 2:24pm UTC](https://discuss.dwolla.com/t/automatic-transfer-funds/8951 "2023-05-11T14:24:45Z")

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Hi, How can I use Dwolla to automatically transfer funds between two funding sources, can u please help? Thank you, Bal

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## [Master Dwolla Balance in the sandbox](https://discuss.dwolla.com/t/master-dwolla-balance-in-the-sandbox/8945)

<div class="topic-metadata">

**Author:** [@Boaz\_Peer](https://discuss.dwolla.com/u/Boaz_Peer)\
**Replies:** 1\
**Last updated:** [May 5, 2023, 7:23pm UTC](https://discuss.dwolla.com/t/master-dwolla-balance-in-the-sandbox/8945 "2023-05-05T19:23:29Z")

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I’m receiving an insufficient funds error in sandbox when trying the send funds from my master Dwolla balance to a customer. How do I view my current master Dwolla balance in the sandbox dashboard? Is there a simple wa…

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## [Handling Document status in sandbox](https://discuss.dwolla.com/t/handling-document-status-in-sandbox/8925)

<div class="topic-metadata">

**Author:** [@Ankit](https://discuss.dwolla.com/u/Ankit)\
**Replies:** 3\
**Last updated:** [May 1, 2023, 4:38pm UTC](https://discuss.dwolla.com/t/handling-document-status-in-sandbox/8925 "2023-05-01T16:38:48Z")

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Hey @shreya I am working on business verification flow in this flow I am currently working on document verification flow and I wanted to ask how can I create different kinds of scenarios for document statuses like verify…

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## [How to check Add Fund request for Master Dwolla Wallet in production?](https://discuss.dwolla.com/t/how-to-check-add-fund-request-for-master-dwolla-wallet-in-production/8929)

<div class="topic-metadata">

**Author:** [@siddharth.seksaria](https://discuss.dwolla.com/u/siddharth.seksaria)\
**Replies:** 1\
**Last updated:** [May 1, 2023, 4:17pm UTC](https://discuss.dwolla.com/t/how-to-check-add-fund-request-for-master-dwolla-wallet-in-production/8929 "2023-05-01T16:17:20Z")

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Use Case:- Using API, we triggered Add Fund request into our Master Dwolla Wallet. We never received any response from Dwolla wheter that request was success or not. Also, want to see status in Dwolla Dashboard or API. H…

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## [How much a user or business can maintain in their user/business dwolla wallet?](https://discuss.dwolla.com/t/how-much-a-user-or-business-can-maintain-in-their-user-business-dwolla-wallet/8928)

<div class="topic-metadata">

**Author:** [@siddharth.seksaria](https://discuss.dwolla.com/u/siddharth.seksaria)\
**Replies:** 1\
**Last updated:** [May 1, 2023, 4:14pm UTC](https://discuss.dwolla.com/t/how-much-a-user-or-business-can-maintain-in-their-user-business-dwolla-wallet/8928 "2023-05-01T16:14:56Z")

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Use Case:- Let’s say a user/business add USD $10,000 per transaction per week and keep adding for next 10 weeks, at the end of the 10th week, there will be USD $100,000 in its wallet. Now user/business keep that money i…

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## [Android UI for Dwolla](https://discuss.dwolla.com/t/android-ui-for-dwolla/8921)

<div class="topic-metadata">

**Author:** [@Jojo\_Jose](https://discuss.dwolla.com/u/Jojo_Jose)\
**Replies:** 0\
**Last updated:** [April 24, 2023, 9:45am UTC](https://discuss.dwolla.com/t/android-ui-for-dwolla/8921 "2023-04-24T09:45:18Z")

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How do I create a UI for Android? This is a custom UI, and any Webview or SDK is available for it.

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## [Dwolla customer Balance error](https://discuss.dwolla.com/t/dwolla-customer-balance-error/8870)

<div class="topic-metadata">

**Author:** [@Bal](https://discuss.dwolla.com/u/Bal)\
**Replies:** 2\
**Last updated:** [April 14, 2023, 6:02am UTC](https://discuss.dwolla.com/t/dwolla-customer-balance-error/8870 "2023-04-14T06:02:49Z")

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Hi, I have created a transfer between the source and destination bank accounts of two Dwolla customers, and the transfer of funds is done successfully. But in the Dwolla Dashboard it shows 0 (Zero) available Balance of …

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## [Payment Link Issue](https://discuss.dwolla.com/t/payment-link-issue/8907)

<div class="topic-metadata">

**Author:** [@Bal](https://discuss.dwolla.com/u/Bal)\
**Replies:** 1\
**Last updated:** [April 13, 2023, 3:58pm UTC](https://discuss.dwolla.com/t/payment-link-issue/8907 "2023-04-13T15:58:29Z")

</div>

Hi, Please check the below request I want to Create a product payment link for non-Dwolla customers, is it possible to create a payment link for the non-Dwolla customer? Thanks.

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## [Can I create a Verified Customer Account from Dwolla Dashboard?](https://discuss.dwolla.com/t/can-i-create-a-verified-customer-account-from-dwolla-dashboard/8903)

<div class="topic-metadata">

**Author:** [@siddharth.seksaria](https://discuss.dwolla.com/u/siddharth.seksaria)\
**Replies:** 1\
**Last updated:** [April 6, 2023, 3:56pm UTC](https://discuss.dwolla.com/t/can-i-create-a-verified-customer-account-from-dwolla-dashboard/8903 "2023-04-06T15:56:36Z")

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I want to know if we can create a Verified Customer Account from Dwolla Dashboard by filling up details on behalf of our customers

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## [How can we recover Dwolla Activation Fee and Plaid Bank Account Fee from our user?](https://discuss.dwolla.com/t/how-can-we-recover-dwolla-activation-fee-and-plaid-bank-account-fee-from-our-user/8890)

<div class="topic-metadata">

**Author:** [@siddharth.seksaria](https://discuss.dwolla.com/u/siddharth.seksaria)\
**Replies:** 3\
**Last updated:** [March 31, 2023, 3:24pm UTC](https://discuss.dwolla.com/t/how-can-we-recover-dwolla-activation-fee-and-plaid-bank-account-fee-from-our-user/8890 "2023-03-31T15:24:15Z")

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Hello, We are planning to charge Dwolla Activation Fee and Plaid Bank Account Fee from a user as soon as they Activate their wallet. Can you suggest a way where we recover this cost from user without creating debt on a…

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