# Accidentally suspended sandbox customer

**URL:** <https://discuss.dwolla.com/t/accidentally-suspended-sandbox-customer/8716>\
**Category:** API Support\
**Created:** [January 25, 2023, 9:24pm UTC](https://discuss.dwolla.com/t/accidentally-suspended-sandbox-customer/8716 "2023-01-25T21:24:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![hotrockdev](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/hotrockdev/32/3766_2.png) [@hotrockdev](https://discuss.dwolla.com/u/hotrockdev)\
**Post date:** [January 25, 2023, 9:24pm UTC](https://discuss.dwolla.com/t/accidentally-suspended-sandbox-customer/8716/1 "2023-01-25T21:24:22Z")

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Hello,

I accidentally suspend a customer in my sandbox account and would prefer not to burn that test email account. Is it possible to “unsuspend” the customer?

The customer id in question is: 49939a16-e1a1-469b-a009-7849c52c626c

Also, hopefully at some point we can delete customers out of our sandbox accounts, mine is also getting pretty full.

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**Author:** ![spencer](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/spencer/32/2143_2.png) [@spencer](https://discuss.dwolla.com/u/spencer)\
**Post date:** [January 26, 2023, 1:24am UTC](https://discuss.dwolla.com/t/accidentally-suspended-sandbox-customer/8716/2 "2023-01-26T01:24:28Z")

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> [@hotrockdev](#):
>
> I accidentally suspend a customer in my sandbox account and would prefer not to burn that test email account. Is it possible to “unsuspend” the customer?
> 
> The customer id in question is: 49939a16-e1a1-469b-a009-7849c52c626c

This Customer should now be reactivated!

> [@hotrockdev](#):
>
> Also, hopefully at some point we can delete customers out of our sandbox accounts, mine is also getting pretty full.

We do have this logged as a Sandbox environment enhancement and I will be sure to pass this feedback along to our Product team.

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**Author:** ![system](https://global.discourse-cdn.com/dwolla/original/2X/1/1b70808226fb9abeaaf7386224caffb453efb690.png) [@system](https://discuss.dwolla.com/u/system)\
**Post date:** [January 25, 2024, 9:24pm UTC](https://discuss.dwolla.com/t/accidentally-suspended-sandbox-customer/8716/3 "2024-01-25T21:24:51Z")

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