Account Verification

How long doe it take for account verification after documents upload?

Hi @colby – depending on the document type it can be anywhere from a few seconds, to 1 business day.

Business documents needing manual review and personal documents that fail with a blurry image error, can take up to a business day.

Personal documents that pass the automated document check are marked as approved in a few second.

Hope that helps!

My account shows, Documents reviewed but I don’t have access to any other part of my accouny.

Hi Colby – Looks like your account was placed in retry for to correct your business name, which looks to have been unsuccessful. We have placed the account back into retry for you to update the info! Once you’ve updated the business name, let us know if you move into document status and we can get the docs checked manually.