# Bank to bank on sandbox account

**URL:** <https://discuss.dwolla.com/t/bank-to-bank-on-sandbox-account/9127>\
**Category:** General\
**Created:** [August 30, 2023, 4:17pm UTC](https://discuss.dwolla.com/t/bank-to-bank-on-sandbox-account/9127 "2023-08-30T16:17:11Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Ivan\_Roganov](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/ivan_roganov/32/3894_2.png) [@Ivan\_Roganov](https://discuss.dwolla.com/u/Ivan_Roganov)\
**Post date:** [August 30, 2023, 4:17pm UTC](https://discuss.dwolla.com/t/bank-to-bank-on-sandbox-account/9127/1 "2023-08-30T16:17:11Z")

</div>

Hello Dwolla team!

I have 2 sandbox users. Both of them have verified bank accounts, connected via Plaid integration. When I initiate a transfer via API, I receive back all the events, including this one:

```auto

{
    "id": "0a2f2812-a60e-44e9-9344-0c1ce77f7140",
    "resourceId": "e25a78b7-4347-ee11-8154-ee5b5eeb80f1",
    "topic": "customer_bank_transfer_completed",
    "timestamp": "2023-08-30T14:44:34.861Z",
    "_links": {
        "self": {
            "href": "https://api-sandbox.dwolla.com/events/0a2f2812-a60e-44e9-9344-0c1ce77f7140"
        },
        "account": {
            "href": "https://api-sandbox.dwolla.com/accounts/be8af325-a3f4-4b3f-9185-d24bfc138485"
        },
        "resource": {
            "href": "https://api-sandbox.dwolla.com/transfers/e25a78b7-4347-ee11-8154-ee5b5eeb80f1"
        },
        "customer": {
            "href": "https://api-sandbox.dwolla.com/customers/e73fcff1-3d74-43a4-92d2-d68e3ca6de6a"
        }
    },
    "created": "2023-08-30T14:44:34.861Z"
}

```

Although I can see that the bank transfer completed to the customer, the amount transfered stays in Dwolla balance.

Is this by design for the sandbox account? Or I’m missing something in the implementation.

---

<div class="post-metadata">

**Author:** ![spencer](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/spencer/32/2143_2.png) [@spencer](https://discuss.dwolla.com/u/spencer)\
**Post date:** [August 30, 2023, 5:08pm UTC](https://discuss.dwolla.com/t/bank-to-bank-on-sandbox-account/9127/2 "2023-08-30T17:08:36Z")

</div>

> [@Ivan\_Roganov](#):
>
> Is this by design for the sandbox account? Or I’m missing something in the implementation

Hi @Ivan_Roganov , I believe the reason funds aren’t being withdrawn to the recipient’s bank account is because they haven’t fully completed the account setup process. Since it’s a business Verified Customer that’s an llc, there’s a final step of [adding Beneficial Owners](https://developers.dwolla.com/docs/balance/business-verified-customer/add-beneficial-owners) and [Certifying Ownership](https://developers.dwolla.com/docs/balance/business-verified-customer/certify-beneficial-ownership) that needs to be completed in order for that user to send or receive payments (into an linked bank account).

---

<div class="post-metadata">

**Author:** ![Ivan\_Roganov](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/ivan_roganov/32/3894_2.png) [@Ivan\_Roganov](https://discuss.dwolla.com/u/Ivan_Roganov)\
**Post date:** [October 27, 2023, 4:59pm UTC](https://discuss.dwolla.com/t/bank-to-bank-on-sandbox-account/9127/3 "2023-10-27T16:59:44Z")

</div>

Thank you! This resolved it

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/dwolla/original/2X/1/1b70808226fb9abeaaf7386224caffb453efb690.png) [@system](https://discuss.dwolla.com/u/system)\
**Post date:** [August 29, 2024, 4:17pm UTC](https://discuss.dwolla.com/t/bank-to-bank-on-sandbox-account/9127/4 "2024-08-29T16:17:36Z")

</div>

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