# Deactivating Dev ID (Current Suspended)

**URL:** <https://discuss.dwolla.com/t/deactivating-dev-id-current-suspended/7442>\
**Category:** Customers\
**Created:** [September 21, 2021, 4:44pm UTC](https://discuss.dwolla.com/t/deactivating-dev-id-current-suspended/7442 "2021-09-21T16:44:37Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Nishantdeshpande](https://avatars.discourse-cdn.com/v4/letter/n/3e96dc/32.png) [@Nishantdeshpande](https://discuss.dwolla.com/u/Nishantdeshpande)\
**Post date:** [September 21, 2021, 4:44pm UTC](https://discuss.dwolla.com/t/deactivating-dev-id-current-suspended/7442/1 "2021-09-21T16:44:37Z")

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Hello,

Can you please deactivate the following customer ID in the sandbox environment?

id: 4c449d60-069d-40bb-8f54-2e86aa02a04e

The user is currently suspended.

Thanks

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**Author:** ![shreya](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/shreya/32/2154_2.png) [@shreya](https://discuss.dwolla.com/u/shreya)\
**Post date:** [September 22, 2021, 1:50pm UTC](https://discuss.dwolla.com/t/deactivating-dev-id-current-suspended/7442/2 "2021-09-22T13:50:50Z")

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Hi Nishant,

The Customer has been deactivated. We needed to un-suspend them in order to deactivate. So, feel free to suspend them again.

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**Author:** ![klue](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/klue/32/1917_2.png) [@klue](https://discuss.dwolla.com/u/klue)\
**Post date:** [October 3, 2021, 6:13am UTC](https://discuss.dwolla.com/t/deactivating-dev-id-current-suspended/7442/3 "2021-10-03T06:13:58Z")

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We have to ask the support team to un-suspend our sandbox customers each time? Is there a way to filter out suspended accounts?

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**Author:** ![kmoreira](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/kmoreira/32/2718_2.png) [@kmoreira](https://discuss.dwolla.com/u/kmoreira)\
**Post date:** [October 4, 2021, 12:38pm UTC](https://discuss.dwolla.com/t/deactivating-dev-id-current-suspended/7442/4 "2021-10-04T12:38:14Z")

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Hi @klue

> [@klue](#):
>
> We have to ask the support team to un-suspend our sandbox customers each time

As of right now, yes. However, you can deactivate and reactivate yourself with [this call](https://docs.dwolla.com/#update-a-customer).

> [@klue](#):
>
> Is there a way to filter out suspended accounts?

**Update** : You can filter customer types with the example queries [illustrated here](https://docs.dwolla.com/#list-and-search-customers)