Dwolla sandbox issues today? Getting "A server error occurred" on verified business customer creation

1

Curious if there’s any current issues in Dwolla sandbox. Requests to create verified business customers are failing, but not other requests, such as initiating a transfer.

Here is an error ID: 58464d66-445c-450f-b879-fa5236fab90f

Let me know if there’s other details I need to provide, I can provide the request body if needed. Thanks

1 Like
2

Hi @dtj , Are you able to log out the raw request body? I’m wondering if a null value is being passed in which could be causing the exception.

3

@spencer that was exactly it. Is there a way to see a more detailed error message (ie “field businessType is missing or null”)?

4

@dtj that should be caught in our API validation check but it appears that field is getting overlooked. We’ll look into this and get that fixed as it should be returning either:

{
"code": "ValidationError",
"message": "Validation error(s) present. See embedded errors list for more details.",
"_embedded": {
    "errors": [
        {
            "code": "Invalid",
            "message": "BusinessType invalid.",
            "path": "/businessType",
            "_links": {}
        }
    ]
}
}

or

{
    "code": "ValidationError",
    "message": "Validation error(s) present. See embedded errors list for more details.",
    "_embedded": {
        "errors": [
            {
                "code": "Required",
                "message": "BusinessType required.",
                "path": "/businessType",
                "_links": {}
            }
        ]
    }
}

Would you be able to DM me what you were sending across to the API so we have that logged when we investigate this further?

5

I am also faced same issue
Caught exception: {“code”:“ServerError”,“message”:"A server error occurred. Error ID:

070d3deb-4abc-42db-baaa-e893f3d98266."}

6

Hi @ragini , this looks like an uncaught exception on our part. It appears you are passing in null as a value to a required field. null is not an acceptable value to be passed into required fields.

"address1":null,"city":null,"state":null,"postalCode":null,

1 Like
7

Thank you