Emails not being sent in Production and Sandbox (6/12)


(Gordon Zheng) #1

We’re investigating an issue that is preventing Dwolla from sending automated emails to users (e.g. money sent emails, password reset, email confirmation).


(Gordon Zheng) #2

This problem has been resolved.


(Jackchang) #3

Hi, from sandbox environment, I tried to send money to a non-user with his email address, I received an email confirmation and waiting for the recipient to accept, but this recipient never receives any email notification. Does email really get sent when in test environment? Thanks


(Spencer Hunter) #4

@jackchang We do not send out emails to accounts that are not active in the sandbox environment.


(Jackchang) #5

Got it!


(Cory Anderson) #6

(Cory Anderson) #7