As I understand it I can’t add a facilitator fee to a mass transfer - is that correct?
The mass transfer concept is great for my customers - as they can have one debit from their bank account that gets split into multiple credits into the receiving customers accounts.
Is there a timeline for adding facilitator fee to mass transfers?
While I wait are there any work-arounds (switching to normal transfers is not an option)? Could I initiate a second stand-alone “transfer” from the customer to my account in the amount of the fee - would this then incur a second Dwolla processing fee?
kmoreira
(Kelly M. - Developer Advocate @ Dwolla)
2
You are correct in that there isn’t currently a way to add a facilitator fee to mass payments. We currently have a business case for this opportunity in our backlog, though no timeline as of yet.
The current work around would be to do it as a regular transfer.
This could be an option. In terms of processing fee charge, I have checked with a member of our sales team to confirm that this is the case and will relay their response to you asap. FWIW you can also contact sales@dwolla.com
Please prioritise adding facilitator fees to mass payments. My customers use my application like a payroll system and so will be making tens (or maybe hundreds) of “payments” at the same time. Doing these as individual Dwolla “transfers” will create tens/hundreds of bank transactions for them to reconcile which will be painful.
Is it now possible to add facilitator fees to a mass payment? Or will we have to do individual transfers if a facilitator fee is involved?
spencer
(Spencer Hunter - Lead Developer Advocate @ Dwolla)
5
Hi @Paul_Derbyshire , Unfortunately it’s still not possible to add facilitator fees to a Mass Payment request. I’ll be sure to bump this request through our Product intake process to see if we can raise the priority level. The alternative approach you mentioned is what I would recommend doing in the meantime.