I am integrating your API on to our platform to allow our users to set up recurring payments. It works well but we ran into an issue.
So the process is:
- User sets up recurring payment by entering his/her PIN
- If the User wants to cancel the recurring payment, he/she has to enter the PIN again
As the admin for our platform, is there a way I can cancel the recurring payment on behalf of the user? The reason we would want to do this is if the user becomes inactive on our app but does not cancel the recurring payment first. We would need to remove the recurring to stop future payments.
I was not able to find anything in the docs that showed how I can do this (since we do not store users’ PIN #s) but maybe I missed it. Please advise.