How long time need for document verification


(Prakash S L) #1

If i upload the document after got customer verification status ‘document’, how many days require for verify the document and trigger the webhook notification?


(Spencer Hunter) #2

@Prakash_S_L, When a document is uploaded via our API then it’ll be placed in a queue for our Account Management team to review. Access API partners receive a priority queue and the review process should be performed with a few hours, however it can take up to 1 business day.