Hello Team,
I have successfully integrated dwolla in sandbox environment.Now it’s time to work in live production.I want to know the complete procedure to enter into the production mode.Please elaborate it deeply so that I can integrate it without any hurdle.
We are going through that process now. For the Api we needed to get a signed contract in place. Once we completed that Dwolla sent us an integration guide pdf which detailed a number of other requirements not mentioned on their website, including:
Emails that must be sent to all verified customers when their account is created, updated, funding source added and removed, micro deposits started/deposited/verified, on demand authorization granted and revoked, any transfer coming in or going out from any of their verified accounts notifying them of their creation/pending/success/failure/cancellation
Evidence of each of these emails working. They must be sent immediately on your receipt of the appropriate webhooks
Transfer history available on the platform going back 2 years with all the transfer info and date filtering
Full FAQ detailing how Dwolla works along with its policies and your policies
Conflict resolution abilities
Explicit acceptance of their terms and privacy and your own terms and privacy
HTTPS is required
Password strength and non clear text storage requirements
Audit logging
Contact info for your users to contact you and to contact Dwolla
Login event tracking
You must use their funding source name(nickname) whenever you reference it on your site
Then you must schedule a demo with their implementation team to verify your platform follows their guidelines.
They also make their marketing team available to coordinate on testimonials and release media.
Thanks for the thorough response and assistance, Ben!
Naman, I’m on the Sales Operations team at Dwolla, and I would be happy to get you going with next steps in this process if you would like to email me directly at ty@dwolla.com so we can continue the conversation there.