# IAV navigated to an unexpected page and was cancelled - In IAV.start

**URL:** <https://discuss.dwolla.com/t/iav-navigated-to-an-unexpected-page-and-was-cancelled-in-iav-start/5606>\
**Category:** API Support\
**Created:** [March 22, 2020, 7:29pm UTC](https://discuss.dwolla.com/t/iav-navigated-to-an-unexpected-page-and-was-cancelled-in-iav-start/5606 "2020-03-22T19:29:12Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![lebas](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/lebas/32/2343_2.png) [@lebas](https://discuss.dwolla.com/u/lebas)\
**Post date:** [March 22, 2020, 7:29pm UTC](https://discuss.dwolla.com/t/iav-navigated-to-an-unexpected-page-and-was-cancelled-in-iav-start/5606/1 "2020-03-22T19:29:12Z")

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Please assist, I am unable to start IAV validation( via ‘dwolla.iav.start’ function ), I keep getting the error below :

 ![Screen Shot 2020-03-22 at 16.21.17](https://global.discourse-cdn.com/dwolla/original/2X/b/b75756c6bce8e6d0313163e5c2ced4feb389bb72.png)

**Message : IAV navigated to an unexpected page and was cancelled**

If i copy the code in the browser console direct, the iframe working perfect !

Thanks,

Eduardo

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**Author:** ![spencer](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/spencer/32/2143_2.png) [@spencer](https://discuss.dwolla.com/u/spencer)\
**Post date:** [March 22, 2020, 11:46pm UTC](https://discuss.dwolla.com/t/iav-navigated-to-an-unexpected-page-and-was-cancelled-in-iav-start/5606/2 "2020-03-22T23:46:20Z")

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Hi @lebas, do you have the token value that was used when you called dwolla.iav.start() ? Also, what browser where you using when this error was returned?

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<div class="post-metadata">

**Author:** ![lebas](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/lebas/32/2343_2.png) [@lebas](https://discuss.dwolla.com/u/lebas)\
**Post date:** [March 23, 2020, 1:47am UTC](https://discuss.dwolla.com/t/iav-navigated-to-an-unexpected-page-and-was-cancelled-in-iav-start/5606/3 "2020-03-23T01:47:31Z")

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Hi @spencer, i have token in the browser via console.log() before i call iav.start() function…

 ![Screen Shot 2020-03-22 at 22.42.40](https://global.discourse-cdn.com/dwolla/original/2X/a/a092e5085238212122efdfc5192691441f21a738.png)

I used in tests Chrome Version 80.0.3987.149 and Safari Version 13.0.5