Hey in our project the transaction which are going to take place between Startups and Investors are going to be much greater than 5000$ or 10000$ we are currently on testing phase, I have read in the documentation that we can increase the transaction limit, upto how much can we increase it?
Also can you increase the transaction limit in sandbox environment for us so that it would be easier to test for us?
My sandbox email :- ankit@exitfund.com
@shreya
Hi @Ankit – please reach out to support@dwolla.com for more information on higher transaction limits, and for assistance with enabling custom limits in Production.
As for Sandbox, I can increase the limits for your account! What amount would you want it increased to? Once increased, the same amount will apply to Personal and Business Verified Customers.
Hey @shreya in our App the transaction amount is much higher and we don’t want the transaction to have any kind of limit, is it possible? If not then set it to $5000000 for now.
Hey, @Ankit - Your sandbox transaction limit has been increased to $5,000,000 USD. As a reminder, any changes to your transaction limit in production will need to be approved by the Dwolla team. If you need anything else, please let us know.
2 Likes
Ok thanks!
Hey I am still receiving error:-
{‘result’: False, ‘error’: ‘Invalid amount. The supplied amount is greater than your transaction limit.’}
customer type unverified is the limit only increased for verified customers? @shreya @james
Yes, that is correct. Send limits can be different for Unverified and Verified Customers. For Unverified Customers, there are two limits: per-transaction limit and weekly transaction limit. If you would like these changed for your Sandbox account, do you have a desired value for each of aforementioned options?
can you set same limit which is set in verified customers for all types of customers? @james
Hi @Ankit – the send limit for your Unverified Customers has been increased from $5,000/week to $5,000,000/week!
ok make it $5,000,00/week @shreya
Hey @Ankit – sounds good.I’ve brought it down to $500,000/week send limit for Unverified Customers in your Sandbox account. Verified Customers can still send up to $5mil/transaction though.
Also, you probably already know this, but just to mention again – higher send limits is subject to approval in Production.
yeah I know this but I was wondering if unverified customers limit can also be upgraded to per transaction rather than per week is it possible to have same transaction limit for all types of users?
Lets say if I am having 50000$/transaction transaction size for verified users can I have same limit for unverified users as well (50000$/transaction for unverified users as well)?
Also I wanted to ask if it is possible to verify customer directly from dwolla dashboard without using any API? @shreya
The Unverified Customers can send up to $50,000/transaction, but that will also could towards their weekly limit. So, if the customer sends $40,000 on a Monday, they can only send up to $10,000 throughout the rest of the week.
I’m afraid there isn’t a way to verify Customer via the Dashboard. It will have to be done via the API.
So in short unverified customers have weekly constraint attached with them there limit cannot be changed to per transaction from per week right?
That’s correct, @Ankit.
Hey @shreya can you reset our transactions limit to default
Hi @Ankit – the transaction limits for your Sandbox account with the id 46e2a656-a778-4cc2-9a9b-ccd6c089a5c0 has been reset to default settings. 