Invalid Scope in Production Environment


(Prasad Kanchi) #1

Hi Team,
I have seen this as a solution in one of the topic:
Scopes are contained on an access token after a user account grants authorization to an application. It appears that you are calling the Customers endpoint in production which requires an access token with the ManageCustomers scope. This is a private scope that cannot be activated in our production environment until you’ve received our approval to use it and have entered into an agreement with us. Please contact a sales representative1 to find a package that best meets your needs!

But I don’t know how to activate the ManageCustomers scope.
Can you please guide me in Production Environment.
Here are my details:
Email: fundaddy395@gmail.com

Here is the error:
{
“code”: “InvalidScope”,
“message”: “Missing or invalid scopes for requested endpoint.”
}


(Ty Wistrand) #2

Prasad,

Thanks for reaching out.

Please feel free to follow up with me at ty@dwolla.com and I’d be happy to assist you with next steps in the process.

Ty W.
Sales Operations
Dwolla


InvalidTokenType issue in dwolla live(production) environment
(Rashmi M Mhatre ) #3

Hi @ty1 I am facing issue while adding customers on Dwolla with below error message,

{
  "code" :"InvalidTokenType",
  "message":"The requested endpoint requires an account token."
} 

Do I also need to contact sales team of Dwolla for premium previlage?

Thanks in advance!


(Ty Wistrand) #4

Rashmi,

I’ll follow up with you via the email you sent directly to me.

Thanks!