# Is it possible to lookup a customer by email address?

**URL:** <https://discuss.dwolla.com/t/is-it-possible-to-lookup-a-customer-by-email-address/2183>\
**Category:** API Support\
**Created:** [February 8, 2016, 12:34am UTC](https://discuss.dwolla.com/t/is-it-possible-to-lookup-a-customer-by-email-address/2183 "2016-02-08T00:34:58Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![cblevvel](https://avatars.discourse-cdn.com/v4/letter/c/cdc98d/32.png) [@cblevvel](https://discuss.dwolla.com/u/cblevvel)\
**Post date:** [April 25, 2016, 9:46pm UTC](https://discuss.dwolla.com/t/is-it-possible-to-lookup-a-customer-by-email-address/2183/7 "2016-04-25T21:46:40Z")

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@spencer any idea why my test customers may not show in the White Label Sandbox Console? The list response confirms that they are in fact there, just can’t view them in the console.

UPDATED:

This seems to be related to [Sandbox console is empty, but shouldn't be](https://discuss.dwolla.com/t/sandbox-console-is-empty-but-shouldnt-be/2103)

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