Issue with certify beneficial owners

API Support
1

I am calling “/customers/{customerId}/beneficial-ownership” endpoint to certify beneficial owners and getting “Certified” as response.

But checking the beneficial owner status with GET call to “/customers/{customerId}/beneficial-ownership” shows BOs are still not certified.

I had to hit certify-beneficial-ownership endpoint again the get to the certified state.

Can you please let us know what causes this behavior?

674fdd45-c8d9-4685-8be8-269334261530 is the customer ID for which we recently faced this issue.

2

Hi @Rabin_Dangol,

Looking at the API logs, it appears that there were subsequent POST requests to certify the beneficial-ownership after the initial certification. Currently, this negates the previous certification and sets them back to recertify. To avoid this, we recommend implementing logic that only calls the endpoint to certify beneficial ownership when the certify-beneficial-ownership link is available.

The beneficial ownership status for this customer is currently “certified” so you should be all set for this customer :+1:

Hope this helps! Let us know if you have any questions!

3

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