We are going to start with MassPay via CSV upload, but the feature seems broken in UAT. Every time I have tried over the last 2 days I get “There was an error submitting your MassPay job! Please try again later.”
I’m just trying to upload the sample file that is linked on the mass pay screen. Is this feature disabled in UAT by chance? Or is the sample file outdated or something? I just reset my pin so I know it’s not that. There is a $1000 balance in the account and the mass payment is only $2.50 so it’s not an issue with funds.
Anyone have ideas?
The full contents of the sample file:
Name,Send to,Amount,Notes John Doe,812-713-9234,$1.00,Thank you John! Jane Doe,email@example.com,$1.50,We appreciate your help Jane.