# Mass Payment done but the status is pending on sandbox

**URL:** <https://discuss.dwolla.com/t/mass-payment-done-but-the-status-is-pending-on-sandbox/7782>\
**Category:** API Support\
**Created:** [January 24, 2022, 7:43am UTC](https://discuss.dwolla.com/t/mass-payment-done-but-the-status-is-pending-on-sandbox/7782 "2022-01-24T07:43:30Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Usman\_Tahir](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/usman_tahir/32/3356_2.png) [@Usman\_Tahir](https://discuss.dwolla.com/u/Usman_Tahir)\
**Post date:** [January 24, 2022, 7:43am UTC](https://discuss.dwolla.com/t/mass-payment-done-but-the-status-is-pending-on-sandbox/7782/1 "2022-01-24T07:43:30Z")

</div>

Hi everyone,

I am new here and done some mass payments with my account but I have a issue that when I done a mass payment with the Api on postman in my customers I can see the transactions but there status is pending and it’s been two days.

But in the mass transaction tab the mass transaction is completed.

Can you please guide me what I am doing wrong here.

 ![screencapture-dashboard-sandbox-dwolla-customers-c4d1c518-03b5-42e8-881f-07d070f4fc11-transactions-2022-01-24-12_39_06](https://global.discourse-cdn.com/dwolla/original/2X/4/4fc14f53b392bbdbf48a600c8ac9723a2ef5bd3c.png)

---

<div class="post-metadata">

**Author:** ![shreya](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/shreya/32/2154_2.png) [@shreya](https://discuss.dwolla.com/u/shreya)\
**Post date:** [January 24, 2022, 3:16pm UTC](https://discuss.dwolla.com/t/mass-payment-done-but-the-status-is-pending-on-sandbox/7782/2 "2022-01-24T15:16:25Z")

</div>

Hi @Usman_Tahir,

Ah that would be because the transfers have to be manually processed by simulating bank transfer processing using one of two methods, [1)](https://developers.dwolla.com/guides/sandbox#process-bank-transfers-button) clicking the `Process Bank Transfers` button in the Sandbox Dashboard, or [2)](https://developers.dwolla.com/guides/sandbox#simulate-bank-transfer-processing) calling the `/sandbox-simulations` endpoint via the API.

Check out this post about Masspayments for more information and recommendations on creating and handling masspayments - [Mass Payments - Pay 5,000 People in Five Simple Steps](https://discuss.dwolla.com/t/mass-payments-pay-5-000-people-in-five-simple-steps/5281)

Hope that helps! 🙂

---

<div class="post-metadata">

**Author:** ![Usman\_Tahir](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/usman_tahir/32/3356_2.png) [@Usman\_Tahir](https://discuss.dwolla.com/u/Usman_Tahir)\
**Post date:** [January 24, 2022, 5:02pm UTC](https://discuss.dwolla.com/t/mass-payment-done-but-the-status-is-pending-on-sandbox/7782/3 "2022-01-24T17:02:43Z")

</div>

Hi @shreya

Thanks for the reply I will look into that