No Getting "Processed" Notification in Production Environment


Our application needs to know when the fund transfers have been processed. In the Sandbox environment, we were getting the transfer id and “processed” notification (as shown below)
“id”: "e2fe89cf-c467-eb11-8147-**************,
“status”: “processed”,
“amount”: {
“value”: “1.00”,
“currency”: “USD”

We are now in production environment but are not getting this id.

Can you please help?

Please let me know if this is enough info. I can post screenshots if that’s helpful.