Tried updating the customer email using the api from postman.
Api returned a success response but the email id is still unchanged.
Hi @rsanthap – would you be able to share the X-Request-Id of the request? It can be found in the response headers. For some reason, we aren’t seeing any POSTs to update the Customer in our logs. The request-id would help us locate the API request and investigate what’s going on.
In the meantime, you can also update the Customer’s email via the Dwolla Dashboard by navigating to the Customer’s page and editing their “Details”.
Hi Shreya,
Please find below X-Request-Id “f0a2f8a4-e721-4ccf-9dc8-c151d9cb77c5”
I don’t see the option to edit the details in the dashboard in production. This customer is a business verified customer. When I contacted support, they said we can only update via the api.
<img width=“798” height=“345” style=“width:8.3125in;height:3.5937in” id=“Picture_x0020_4” src=“//cdck-file-uploads-global.s3.dualstack.us-west-2.amazonaws.com/dwolla/original/2X/5/508b35818bd355b416ed6b7a7293c9e44b8bda05.jpeg” alt="A screenshot of a contact page
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Thanks @rsanthap. From our logs, the API request for that X-Request-Id was a GET request. An update request should be a POST request. Could you give it another try via Postman?
Here’s some information that might helpful to track the request.
2023-09-21 05:57:49,645 | id=f0a2f8a4-e721-4ccf-9dc8-c151d9cb77c5 | method=GET | statusCode=200 | url=http://api.dwolla.com/customers/0ad4fb3a-55d7-45ce-873c-45068f8e48a1 | duration=41ms | accountId=a0bf86ab-54af-46da-8347-ffd29d860087 | userAgent=PostmanRuntime/7.29.2 | requestStartTime=2023-09-21T05:57:49.603929Z | cfRayId=80a012a8a9e20825-IAD '
Apologies for the wrong information about updating the Customer’s email via the Dashboard. To confirm, it’s just the Personal Verified Customers, Unverified Customers and Receive-only users whose email you can update via the Dashboard.
There was a setting in postman which is redirecting to the GET URL and the id is probably from the GET response
When I executed Post request now, I got a 301 response, and I don’t see any X-Request-Id in the response headers.
Let me know, if you want me to try again with any additional headers to help you track my request.
<img width=“1318” height=“364” style=“width:13.7291in;height:3.7916in” id=“Picture_x0020_3” src=“//cdck-file-uploads-global.s3.dualstack.us-west-2.amazonaws.com/dwolla/original/2X/2/2b3b56c1ff7a2887af7b82372533c2d2a17fe3c2.jpeg” alt="A screenshot of a computer
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