If I have an unverified customer who then upgrades to a verified personal but is then put in a retry or document status - am i still able to send funds from another verified balance to their funding source in the interim?
In sandbox it seems as if i am able to - but the transfers stay as pending - even when I manually trigger ACH payments.
Hi @Isaiah_Baca, while in a retry or document status, the customer can still receiver funds, but only into their balance. The transfers will stay pending until the customer has been fully verified.