# Recreating a customer in production

**URL:** <https://discuss.dwolla.com/t/recreating-a-customer-in-production/8818>\
**Category:** General\
**Created:** [March 4, 2023, 9:01am UTC](https://discuss.dwolla.com/t/recreating-a-customer-in-production/8818 "2023-03-04T09:01:03Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![allano](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/allano/32/3652_2.png) [@allano](https://discuss.dwolla.com/u/allano)\
**Post date:** [March 7, 2023, 4:27pm UTC](https://discuss.dwolla.com/t/recreating-a-customer-in-production/8818/7 "2023-03-07T16:27:25Z")

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Yes, I will send it to you privately. It seems suspending a customer is insufficient to free up their email based on one of your colleague’s posts.

> [@Suspended Customer unable to Re-create](https://discuss.dwolla.com/t/suspended-customer-unable-to-re-create/7351/2):
>
> Hi @rajeevusa Because the email address is a unique identifier, you wouldn’t be able to use the same email to create a different account. Since this is in production you would have to contact support at [support@dwolla.com](mailto:support@dwolla.com) to have it deactivated to free up the email or un-suspended. Or you can create the new account using a different email.

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