Retry verification for Business with Controller in Sandbox

API Support Customers
#1

Hi all,

My team has this case on the sandbox environment, I create a Business with Controller (with retry status), and the Controller is an Canadian. So Controller’s country is Canada and required passport data.
But when I update info to retry for this customer, Dwolla requires to submit full SSN for this customer.

Can you help me for this situation?

Thanks

#2

Hi @HuyTa – in the retry attempt, were you passing a passport object in the request body instead of the ssn? That should let you go through! We require at least either an ssn or a passport object in order to get a controller verified.

"passport": {
     "country":"CA",
     "number":"123456789"
},
#3

I got it.
Thanks for your support.

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