I have an account that I’m trying to upgrade to full, but still need some documentation. While I gather the documentation, is it possible to revert back to a direct account?
Unfortunately there isn’t a way to revert a full account back to a direct account. You would have to change the email address on your existing account and create a new direct account.
If I send money to the account while it’s in the process of getting verified as a full account, will the transaction go through successfully?
It depends on where the money is coming from? (The bank account of a Direct account or the balance or bank of a full Dwolla account)
I tried from the balance of a Full member and it hung at pending.
@jrenaut, once the receiving Dwolla account is in a good state then the funds should continue processing.
Yeah, but that’s going to be weeks before we can get the documentation you need. I’m going to have to find another way in the meantime.