# Sandbox error: IAV navigated to an unexpected page and was cancelled

**URL:** <https://discuss.dwolla.com/t/sandbox-error-iav-navigated-to-an-unexpected-page-and-was-cancelled/7289>\
**Category:** General\
**Created:** [July 26, 2021, 10:14pm UTC](https://discuss.dwolla.com/t/sandbox-error-iav-navigated-to-an-unexpected-page-and-was-cancelled/7289 "2021-07-26T22:14:59Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![gfb107](https://avatars.discourse-cdn.com/v4/letter/g/d26b3c/32.png) [@gfb107](https://discuss.dwolla.com/u/gfb107)\
**Post date:** [July 26, 2021, 10:14pm UTC](https://discuss.dwolla.com/t/sandbox-error-iav-navigated-to-an-unexpected-page-and-was-cancelled/7289/1 "2021-07-26T22:14:59Z")

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I’m unable to complete IAV account setup in my sandbox. I get all the way through selecting an account and then get the above error

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**Author:** ![gfb107](https://avatars.discourse-cdn.com/v4/letter/g/d26b3c/32.png) [@gfb107](https://discuss.dwolla.com/u/gfb107)\
**Post date:** [July 27, 2021, 12:55pm UTC](https://discuss.dwolla.com/t/sandbox-error-iav-navigated-to-an-unexpected-page-and-was-cancelled/7289/2 "2021-07-27T12:55:31Z")

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This is still happening today.

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**Author:** ![kmoreira](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/kmoreira/32/2718_2.png) [@kmoreira](https://discuss.dwolla.com/u/kmoreira)\
**Post date:** [July 27, 2021, 1:24pm UTC](https://discuss.dwolla.com/t/sandbox-error-iav-navigated-to-an-unexpected-page-and-was-cancelled/7289/3 "2021-07-27T13:24:58Z")

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Hi @gfb107

Can you share with me the customer id so I can do some digging on my end?

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**Author:** ![gfb107](https://avatars.discourse-cdn.com/v4/letter/g/d26b3c/32.png) [@gfb107](https://discuss.dwolla.com/u/gfb107)\
**Post date:** [July 27, 2021, 1:27pm UTC](https://discuss.dwolla.com/t/sandbox-error-iav-navigated-to-an-unexpected-page-and-was-cancelled/7289/4 "2021-07-27T13:27:40Z")

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8403e141-a643-46c0-af5e-68d69cfcf912

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**Author:** ![gfb107](https://avatars.discourse-cdn.com/v4/letter/g/d26b3c/32.png) [@gfb107](https://discuss.dwolla.com/u/gfb107)\
**Post date:** [July 27, 2021, 1:28pm UTC](https://discuss.dwolla.com/t/sandbox-error-iav-navigated-to-an-unexpected-page-and-was-cancelled/7289/5 "2021-07-27T13:28:27Z")

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I was able to add a funding-source after updating to the latest dwolla.min.js

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**Author:** ![kmoreira](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/kmoreira/32/2718_2.png) [@kmoreira](https://discuss.dwolla.com/u/kmoreira)\
**Post date:** [July 27, 2021, 1:37pm UTC](https://discuss.dwolla.com/t/sandbox-error-iav-navigated-to-an-unexpected-page-and-was-cancelled/7289/6 "2021-07-27T13:37:33Z")

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Oh ok, so this resolved the issue?

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**Author:** ![gfb107](https://avatars.discourse-cdn.com/v4/letter/g/d26b3c/32.png) [@gfb107](https://discuss.dwolla.com/u/gfb107)\
**Post date:** [July 27, 2021, 4:09pm UTC](https://discuss.dwolla.com/t/sandbox-error-iav-navigated-to-an-unexpected-page-and-was-cancelled/7289/7 "2021-07-27T16:09:06Z")

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Yes, the issue is resolved