# Sandbox Server Error

**URL:** <https://discuss.dwolla.com/t/sandbox-server-error/6447>\
**Category:** Customers\
**Created:** [November 24, 2020, 6:07pm UTC](https://discuss.dwolla.com/t/sandbox-server-error/6447 "2020-11-24T18:07:45Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![kevinbai0](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/kevinbai0/32/2737_2.png) [@kevinbai0](https://discuss.dwolla.com/u/kevinbai0)\
**Post date:** [November 24, 2020, 6:07pm UTC](https://discuss.dwolla.com/t/sandbox-server-error/6447/1 "2020-11-24T18:07:45Z")

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Hey Dwolla Team!

Received this server error from Dwolla while testing in Sandbox.

Tried creating a verified customer in the sandbox environment but getting 500 Server Error from Dwolla (testing Document edge case).

This is the error message: `A server error occurred. Error ID: fbb792ba-f849-4ee6-90fa-ad2b8d6540c0.`  
The request is (logged from fake data in development env):

```javascript
{
  firstName: 'document',
  lastName: 'new',
  email: 'documentnew@gmail.com',
  type: 'personal',
  address1: '2992 Cameron Road',
  city: 'Malakoff',
  state: 'NY',
  postalCode: '14236',
  dateOfBirth: '1998-10-24',
  ssn: '3823'
}

```

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<div class="post-metadata">

**Author:** ![kevinbai0](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/kevinbai0/32/2737_2.png) [@kevinbai0](https://discuss.dwolla.com/u/kevinbai0)\
**Post date:** [November 24, 2020, 6:17pm UTC](https://discuss.dwolla.com/t/sandbox-server-error/6447/2 "2020-11-24T18:17:06Z")

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No longer getting the 500 error…

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<div class="post-metadata">

**Author:** ![shreya](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/shreya/32/2154_2.png) [@shreya](https://discuss.dwolla.com/u/shreya)\
**Post date:** [November 24, 2020, 7:34pm UTC](https://discuss.dwolla.com/t/sandbox-server-error/6447/3 "2020-11-24T19:34:24Z")

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Hi Kevin! Thanks for following up on that! Looks like there was minor blip in Sandbox that caused us to throw a Server error.

If you continue to run into such issues going forward, do let us know!

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**Author:** ![zghotlawala](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/zghotlawala/32/3455_2.png) [@zghotlawala](https://discuss.dwolla.com/u/zghotlawala)\
**Post date:** [March 30, 2022, 11:16pm UTC](https://discuss.dwolla.com/t/sandbox-server-error/6447/4 "2022-03-30T23:16:17Z")

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Hi,  
This morning we are receiving this 500 error response Please advise.

````auto
{
    "code": "ServerError",
    "message": "A server error occurred. Error ID: 5f4af3f9-6905-460b-b211-c0b435afa063."
}```
````

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**Author:** ![spencer](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/spencer/32/2143_2.png) [@spencer](https://discuss.dwolla.com/u/spencer)\
**Post date:** [March 31, 2022, 4:13pm UTC](https://discuss.dwolla.com/t/sandbox-server-error/6447/5 "2022-03-31T16:13:21Z")

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Hi @zghotlawala , Apologies for the inconvenience. We experienced some brief issues in our Sandbox environment yesterday which should now be resolved. Please let us know if you encounter any additional errors and we’ll take a closer look!