Server Error for personal verified customer

#1

Hi @shreya, i got sever error on sandbox environment while creating verified personal customer. I’ve mentioned the error ID below. Can you please let me know why this happened. Faced the server 2-3 times.
Error ID: 842dd56a-d60f-494e-b5b3-d7cb38663fa8

#2

Addressed in this post - Update Business Profile in Retry Status - #6 by shreya

#3

Hi @shreya, customer transfers are getting failed while transfer money from bank to dwolla wallet on production.
Transfer ID: 581f711c-db50-ed11-8162-fbbdd45ffe69
Error: The request body contains bad syntax or is incomplete.
Can you let me know the issue.

#4

Hi @ajay.netset – I did see a few errors creating transfers around the time that the above transfer was created. The request bodies were as follows (some info redacted):

{
  "_links": {
    "destination": { "href": null },
    "source": {
      "href": "https://api.dwolla.com/funding-sources/be03c7b7-20cc-4e48-9242-6a3e8dc3686b"
    }
  },
  "amount": { "currency": "USD", "value": XX.XX },
  "correlationId": "XXXXXXXXXX",
  "fees": [
    {
      "_links": {
        "charge-to": {
          "href": "https://api.dwolla.com/customers/18dbae2e-d50a-4888-8586-a7730b326c9b"
        }
      },
      "amount": { "currency": "USD", "value": "X.XX" }
    }
  ]
}

The destination.href being null is what is causing the BadRequest error.

#5

@shreya the “license” in documents for controller / personal profile stands for driver license ?

#6

@ajay.netset , yes, that’s correct. A U.S. state-issued drivers license.