# Support page can't display messages

**URL:** <https://discuss.dwolla.com/t/support-page-cant-display-messages/10050>\
**Category:** General\
**Created:** [January 3, 2025, 3:22pm UTC](https://discuss.dwolla.com/t/support-page-cant-display-messages/10050 "2025-01-03T15:22:09Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![lucio](https://avatars.discourse-cdn.com/v4/letter/l/ec9cab/32.png) [@lucio](https://discuss.dwolla.com/u/lucio)\
**Post date:** [January 3, 2025, 3:22pm UTC](https://discuss.dwolla.com/t/support-page-cant-display-messages/10050/1 "2025-01-03T15:22:09Z")

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I have a ticket and I can’t view the responses

 ![image](https://global.discourse-cdn.com/dwolla/original/2X/b/be3d870151c67927c635e295d4c65b6d7131f8ef.png)

Need to fix! Original url is [https://support.dwolla.com/s/profile/0055G0000074RzjQAE](https://support.dwolla.com/s/profile/0055G0000074RzjQAE)

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**Author:** ![spencer](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/spencer/32/2143_2.png) [@spencer](https://discuss.dwolla.com/u/spencer)\
**Post date:** [January 3, 2025, 5:04pm UTC](https://discuss.dwolla.com/t/support-page-cant-display-messages/10050/2 "2025-01-03T17:04:08Z")

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Hi @lucio , were you able to get this issue resolved? I can follow up with our support team to find out more information as to what might be going on. Please let me know!

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**Author:** ![lucio](https://avatars.discourse-cdn.com/v4/letter/l/ec9cab/32.png) [@lucio](https://discuss.dwolla.com/u/lucio)\
**Post date:** [January 3, 2025, 6:23pm UTC](https://discuss.dwolla.com/t/support-page-cant-display-messages/10050/3 "2025-01-03T18:23:15Z")

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No, it happens when you are viewing the case feed and you click on the user.

I’m able to respond on the thread though, so that’s working.

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**Author:** ![system](https://global.discourse-cdn.com/dwolla/original/2X/1/1b70808226fb9abeaaf7386224caffb453efb690.png) [@system](https://discuss.dwolla.com/u/system)\
**Post date:** [January 3, 2026, 3:22pm UTC](https://discuss.dwolla.com/t/support-page-cant-display-messages/10050/4 "2026-01-03T15:22:20Z")

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