Suspended account

My account was suspended and my billing sources removed why did this happen?

Hi @Eddysoto , I’d recommend reaching out to who can assist with triaging any issues you may have with your account.

I have done that hours before I came down here . My acct was completely verified except api cause I didn’t need it as a PAYG customer so why would my account be suspended because I did a transaction?

Hi @Eddysoto, while we can help with any API related questions in the forum, our account management team over at would be the best people to help look into your account and provide more details whenever they get a chance!

I wasn’t given a reason for my account being suspended it’s just doesn’t make sense to me and support takes forever there’s no phone line to even call. This is very poor