Hi @team, A few of the transactions are getting canceled and there is no cancellation reason for those. We have also not canceled the transaction from our end manually. What can be the reason for cancellation and how can we figure this out?
Hi @avinihal05 – I am able to confirm that these transactions were not canceled automatically by Dwolla. I am seeing that all of these transactions were cancelled via the API. Upon deeper look, the cancellation requests came in around 3 minutes after creation, and from the same IP address as the one that had initiated the transfer creation.
Could there be a script or code that’s automatically cancelling these transactions approximately after 3 minutes of creation?
Taking the first Transaction as example f8efd660-279b-ec11-8158-c2b89c135f3b -
Created timestamp - 2022-03-03T19:23:26.687Z UTC
Canceled timstamp - 2022-03-03T19:26:31.451Z UTC
Hope that helps! Let us know if you have any questions!