Hi Dwolla Support,
We recently encountered an inconsistency in the “Statements & Reports” -> “Transaction Summary” feature that is available to our Full API Account.
We issued two incoming credit transactions on 11/30/17 with an API user of ours. When you look at the running tab of Dwolla payments you can see the transaction and if you look at the monthly statements you can see the transaction registered in the month of November.
However, if you run a “Transaction Summary” from 11/1/17 to 11/30/17 the transactions are not returned in the CSV download. If you think the transactions may have fallen off to the next month and you run a “Transaction Summary” report for 12/1/17 to 12/31/17 the transactions are missing from that report as well. The transactions have completely gone missing we run month to month CSV queries using this tool.
This is very alarming, as we use these reports to do our accounting do to Dwolla money movements and transactions completely fall off of these reports.
What are your plans to fix this bug?