# Transfer substeps occurred but stuck in "Pending"

**URL:** <https://discuss.dwolla.com/t/transfer-substeps-occurred-but-stuck-in-pending/6625>\
**Category:** API Support\
**Created:** [January 11, 2021, 5:03pm UTC](https://discuss.dwolla.com/t/transfer-substeps-occurred-but-stuck-in-pending/6625 "2021-01-11T17:03:02Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Michael\_Behrns-Mille](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/michael_behrns-mille/32/2784_2.png) [@Michael\_Behrns-Mille](https://discuss.dwolla.com/u/Michael_Behrns-Mille)\
**Post date:** [January 11, 2021, 5:03pm UTC](https://discuss.dwolla.com/t/transfer-substeps-occurred-but-stuck-in-pending/6625/1 "2021-01-11T17:03:02Z")

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Hello! I performed several transactions to accomplish a large transfer. The first had 10 transactions, and all completed. The second had 15, and 14 completed, but the 15th one got stuck in pending.

transfer ID: bfad667d-2054-eb11-812b-eb1777c8247b

The dwolla API dashboard reported “there’s something wrong” several times, but by hitting “Retry” several times, I got passed that. But it seems I have no way to get this transaction out of pending, into processed state.

Thanks for the help!

P.S. Here are the substeps:

Sender’s bank to balance  
Processed  
bead667d-2054-eb11-812b-eb1777c8247b  
Receiver’s balance to bank  
Processed  
23009789-2054-eb11-812b-eb1777c8247b

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**Author:** ![shreya](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/shreya/32/2154_2.png) [@shreya](https://discuss.dwolla.com/u/shreya)\
**Post date:** [January 11, 2021, 8:52pm UTC](https://discuss.dwolla.com/t/transfer-substeps-occurred-but-stuck-in-pending/6625/2 "2021-01-11T20:52:35Z")

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Hi @Michael_Behrns-Mille! Looks like there may have been an issue updating the Transfer status. Would you be able to give it a look again? It should be updated to `processed now! Let me know!

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**Author:** ![Michael\_Behrns-Mille](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/michael_behrns-mille/32/2784_2.png) [@Michael\_Behrns-Mille](https://discuss.dwolla.com/u/Michael_Behrns-Mille)\
**Post date:** [January 11, 2021, 9:11pm UTC](https://discuss.dwolla.com/t/transfer-substeps-occurred-but-stuck-in-pending/6625/3 "2021-01-11T21:11:26Z")

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Thank you - the transaction is now processed. But the webhook never fired. I guess I’ll chalk it up to a hiccup. Thanks for the help.

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**Author:** ![shreya](https://sea2.discourse-cdn.com/dwolla/user_avatar/discuss.dwolla.com/shreya/32/2154_2.png) [@shreya](https://discuss.dwolla.com/u/shreya)\
**Post date:** [January 11, 2021, 9:50pm UTC](https://discuss.dwolla.com/t/transfer-substeps-occurred-but-stuck-in-pending/6625/4 "2021-01-11T21:50:00Z")

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Ah yes, the manual process of marking the transaction as processed on our end doesn’t fire webhooks. But this is a rare edge case.