My webhook URL is ‘https://dwolla.staging.crowdengine.com/webhooks/dwolla’
But somehow, Dwolla webhooks did not call this endpoint.
I don’t know why
Hi @Tolchi , do you have your webhook subscription ID for your created subscription? We also have webhook management in the Dashboard which is helpful in debugging.
fe28cf32-80c5-4cdf-962f-0c5f405103ae
I tried but the whole webhook events are in Pending status and I don’t know how to debug these
Hi @Tolchi , I just checked our logs and I’m seeing a TLS issue. It’s likely an issue with your certificate where we’re not able to establish a secure connection.
How could I solve this issue?
Hello Spencer this Justin, I’m a Sr. Engineer also on this project. We verified our server’s SSL/TLS handling. We received some webhooks yesterday, but today doesn’t seem like they are coming through at all. What is interesting is yesterday there was another subscription created, so now we have two. I’m wondering if this is causing some issues. Could you send a log for us to analyze? The webhook portal doesn’t give us much information for “pending” events.
Hi @webconnect , The response we’re getting back in our logs from this morning is Error: unable to verify the first certificate. Possibly an incomplete certificate chain (not including intermediate certificate?)? If you have specific webhook IDs from the dashboard or API , I should be able to pull back additional details from our webhook request logs.
I will be fixing our intermediate chain now, I’ll loop back if that doesn’t resolve it.
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Looks like that fixed it! Thanks so much for your help.
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Awesome! Don’t hesitate to reach out if you run into any other issues!
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