Dwolla wallet to wallet failure

61

Hey @sanjay-cygnet, you should be able to do that using the /masspayments endpoint.

The source would be your Verified customer’s balance (wallet) funding-source url.
The destinations in each of the items would be the balance (wallet) funding-source urls of the Business Customers.

62

Hi @shreya Thanks for quick reply.

I want to add bank funding source to Dwolla master account using plaid in production and sandbox. Is this possible?

Another query => Do we get dwolla webhook event when payment credited to master account wallet funding source?

63

Hi @sanjay-cygnet – I’m afraid using Plaid isn’t supported for adding banks to the Master account. It has to be done either via Microdeposits or via the Dashboard.

Yes – you will get a transfer_created / transfer_completed event when crediting the Master account Balance.

64

Thanks @shreya

Let think - I have added bank account in master dwolla account by micro deposits. Now do we receive any webhook if that bank account credited outside dwolla? e.g that bank account is credited from other merchant.

65

Hi @sanjay-cygnet , Unfortunately Dwolla will only trigger webhook notifications for events that occur within the Dwolla ecosystem. What you could do for transactions credited outside of Dwolla is utilize a service like Plaid to fetch a list of transactions from the bank itself.

66

Hi @shreya We are assuming Master Account = Master Wallet. Is this correct ?

67

I want to confirm a scenario - Can we attach one bank account to master wallet as well as any customer dwolla wallet?

Here is an example:-
We have added a Chase Bank account in nXlvl Dwolla master wallet. Now I want to add same Chase Bank account to a customer called ‘Dave’ using Plaid.

Is this possible?

68

Hey @sanjay-cygnet – By “Master Account” we refer to the main Dwolla account that you signed up for Dwolla with. The Master Account’s Balance funding-source is the same as the Master Wallet.

This is possible! However, we would refer to it as attaching a bank account to the Master Account and Customer Account. The wallet (or Balance) is a separate funding-source type that is automatically attached to the Master Account or any Verified Customer.

69

Hi @shreya

Below are the ACH return code I know when bank transfer failed:

  1. Insufficient Funds (R01)
  2. No Account/Unable to Locate Account (R03)
  3. Customer Advises Not Authorized (R10)

Can you please share the list of other ACH bank transfer error codes?

70

@sanjay-cygnet , the list of the most common ACH return codes as well as how Dwolla actions on these return codes can be found in our docs. There is also a more comprehensive list in our resources library on our main website.

71

Hi @shreya

I want to add ‘correlationId’ for all dwolla existing verified customers and business verified customers whether they are verified or in retry or in any other status.

I tried update customer API but getting err - CorrelationId cannot be modified.

Use case:

  • For all my existing dwolla customers I have to add correlationId as my application user_id.

Please give a way as this critical important for us.

72

@shreya @spencer Can you help me?

73

Hi @sanjay-cygnet , Unfortunately we don’t support the operation of updating a correlationID if one wasn’t originally set on creation. :slightly_frowning_face: We submitted a request to our Product team to evaluate this as a product enhancement!

74

ohh, it must be provision to update operation.

75

Hi @shreya I want to permanently delete all the customers from dwolla sandbox account, How I can do?

76

Hi @sanjay-cygnet – we currently do not offer this functionality. The closest to fully removing a customer would be to suspend them. With doing so, although their information would still be present in Dwolla’s system, they would be unable to use their account any further.

Alternatively, if you wanted to work with a clean slate, you could create a new Sandbox account. If you’d like to keep using the same email address, you can add an alias the email to pass our email unique identified check when creating a new Sandbox account.

Example:
shreya@dwolla.com (original email)
shreya+newaccount@dwolla.com (new email with an alias)

77

@shreya

We are create business verified customer. And for document status of business controller and beneficial owner we have to upload a valid document.

I need approach to upload document. Can we use dwolla drop-in component to upload controller’s and beneficial owner’s document?

Thanks.

78

Hi @sanjay-cygnet – yes, you can use the <dwolla-business-vcr> for uploading documents for a Business verified Customer. Similarly, <dwolla-beneficial-owners> can be used to upload docs for a beneficial owner. Alternatively, you can also the <dwolla-document-upload> component to upload docs to any entity.

Here’s how you would each one to upload docs:

<dwolla-business-vcr customerId="{{customer-id-here}}" /> // For controller
<dwolla-beneficial-owners customerId="{{customer-id-here}}" /> // For Beneficial Owner
<dwolla-document-upload customerId="{{ customer-id-here }}" /> // For Controller
<dwolla-document-upload ownerIdId="{{ beneficial-owner-id-here }}" /> // For Beneficial Owner
79

Thank you @shreya

1 Like
80

Hi @shreya

Can you please confirm if any recent change in beneficial owner document upload flow?

Is Dwolla added new flow to upload document for beneficial owner?

Or nothing change from dwolla in beneficial owner re-verification?

And in future, If dwolla do any changes in flow or API then can Dwolla team inform us?

Thanks.