Micro Deposit Verification

General
1

When my customer attempted to verify his account:

51b8f4ee-70e8-4eaa-8fc5-8d5e83b5a26b

We are receiving the following error:

Dwolla Micro-Deposit Failure: [400] Error connecting to the API

2

Hey @Kevin_Lott, are you able to grab the raw response body from this request? It looks like the php client may be swallowing that error. You should be able to catch the error and get the JSON response-body from the error response in the PHP client. You can try wrapping the request in a try/catch and display the error response by calling the getResponseBody() method.

Example:

try{
    $verify_microdeposits = $FundingsourcesApi->microDeposits([
        //request_body   
    ]);
} catch (Exception $e) {
    echo 'Caught exception: ',  $e->getResponseBody(), "\n";
}
3

I also looked at our logs for this funding-source, out of the three attempts the user made to verify microdeposits, they submitted the wrong amounts from a previous microdeposit.

Since they have had three incorrect attempts, the user will need to re-attempt adding the funding-source and a new set of microdeposits will need to be initiated for verification.

Alternatively, if you can confirm with the user the new set of microdeposits on their bank and share with us, we might be able to manually verify the bank. The newest pair of microdeposits would have appeared on the bank as of 1/29/2024.

4

Unfortunately the user tried 3 times and so it marked it unverified.

Can we just provide you the micro-deposit amounts? We haven’t seen this error before when trying to verify.

5

Yes – please verify the new amounts with the user and post them here.

6

deposit_1 => 0.05
deposit 2 => 0.02

7

Hey @Kevin_Lott, these are the amounts that were attempted, but unfortunately these are incorrect for the most recent microdeposits we sent. Is the user able to check their bank for the deposits that were sent yesterday? They are different amounts.

8

Hi @Kevin_Lott – I asked our team if we can verify the bank with the previous MD amounts. They were able to manually verify the bank!

9

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