403 Forbidden on Verified Customer Creation

We just received our production keys and are now receiving a 403 forbidden when attempting to create a verified customer. Everything is working properly in our staging env hooked up to your sandbox. We are wondering if it may be a similar issue to Unable to get on demand authorization with production keys. I have confirmed the env vars setting the key and secret are correct.

Hi @gthom – it does look like a similar issue to the post your mentioned. Apologies on behalf of Dwolla for the inconvenience!

I have notified our team to enable the correct settings in your account to match your contract. However, the team has signed off work for today, but should be able to get to it the first thing tomorrow morning Central Time when they’re back in the office!

Again, we’re sorry for the troubles! I’ll keep you updated!

Update: Just got confirmation from our team member that we’ve corrected the settings.

When you get a chance, please give it a try and let us know if you run into any issues! :pray:

@shreya Thank you so much, the issue has been resolved.

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Awesome! Thanks for the update, and for your patience with us on this!