Sudden 403's When Creating new Customers

API Support Customers
1

Hello.
Today, without any recent change to our credentials, the Creating Customers endpoint is returning a 403 with message The supplied credentials are not authorized for this resource. Our sandbox is working fine.
Please advise.
Tomer

2

Hi Tomer!

I can take a look! Would you be able to share any Dwolla resource ID associated with your Sandbox account so that I can look up your account?

4

I should clarify, any Dwolla ID except for the Key/Secret which is considered sensitive information. You can also DM me your Sandbox email if that works better!

5

Hi @shreya,
Same here: since we are in production mode, our app is running fine using dropin components.
But today, we have a 403 when trying to create Business VCR with response The supplied credentials are not authorized for this resource.
I DM any ID to let you check.
Thanks

6

Hi @vince

Can you send us the email you use for your Dwolla production account, and/or your Dwolla account id?