Document upload category

Can we send driving Licence and passport in the id Card category while uploading the documents instead of specifically specifying the category as license/passport ?

Hi @Shubham_Saini

If it’s a license/passport, then we do require that the appropriate type be used in order to ensure a smooth automatic document review process. Whenever type "idCard" is used, the document falls into our manual review queue, which takes 1-2 days to review.

So, it is recommended that the idCard be used only when a Driver’s License or a Passport isn’t available.

Hope that helps!