Can we send driving Licence and passport in the id Card category while uploading the documents instead of specifically specifying the category as license/passport ?
Hi @Shubham_Saini –
If it’s a license/passport, then we do require that the appropriate type be used in order to ensure a smooth automatic document review process. Whenever type
"idCard" is used, the document falls into our manual review queue, which takes 1-2 days to review.
So, it is recommended that the idCard be used only when a Driver’s License or a Passport isn’t available.
Hope that helps!