Funding Source issues

API Support
1

we need clarification as to why we do receive this response:

2024-01-18 12:25:17,039 DEBUG #(null) El.Integrations.PaymentService.Dwolla.Service.DwollaBroker dwolla response: failure check https://api.dwolla.com/customers/ddfe7aac-7d7c-4550-bb4c-011d0c816bb4/iav-token returned => NotFound
2024-01-18 12:25:17,039 DEBUG #(null) El.Integrations.PaymentService.Dwolla.Service.DwollaBroker use dwolla customerUri: https://api.dwolla.com/customers/ddfe7aac-7d7c-4550-bb4c-011d0c816bb4
2024-01-18 12:25:17,040 DEBUG #(null) El.Integrations.PaymentService.Dwolla.Service.DwollaBroker customerUri: dwolla error found => NotFound The requested resource was not found.
2024-01-18 12:25:17,042 ERROR #(null) Dwolla.GetIAVToken Internal Server Error: Object reference not set to an instance of an object.

2024-01-18 02:16:58,359 DEBUG #(null) El.Integrations.PaymentService.Dwolla.Service.DwollaBroker dwolla response: failure check https://api.dwolla.com/customers/1b252be0-7106-4d24-b5ea-0c8a616c1b94/iav-token returned => NotFound

2024-01-18 02:16:58,359 DEBUG #(null) El.Integrations.PaymentService.Dwolla.Service.DwollaBroker use dwolla customerUri: https://api.dwolla.com/customers/1b252be0-7106-4d24-b5ea-0c8a616c1b94
2024-01-18 02:16:58,375 DEBUG #(null) El.Integrations.PaymentService.Dwolla.Service.DwollaBroker customerUri: dwolla error found => NotFound The requested resource was not found.
2024-01-18 02:16:58,375 ERROR #(null) Dwolla.GetIAVToken Internal Server Error: Object reference not set to an instance of an object.

2

Note: This question was posed by the TurnKey Lender team in regards to 2 of our customers. Both having issues with funding sources

3

Hi @hectornuestro,

This is related to the sunsetting of the /iav-token endpoint. The sunsetting of certain parts, including Dwolla.js, was a planned and communicated decision necessary for the long-term stability and security of our platform.

Migration Resources:

We recognize this change may require adjustments on your end, and we’re committed to supporting you through this transition as smoothly as possible. Here are some additional resources we recommend reviewing to assist in the migration:

If you encounter any technical issues during the transition, our team is here to assist. Please don’t hesitate to reach out if you have any questions or require further assistance.

4

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