In case of multiple suspended accounts of same email id, which account should be considered main?

API Support Customers
1

I have total 7 customer accounts in sandbox on same email. All are suspended, and i cannot generate new account. How do i get one active account on same email now?

If it is not possible at all to create a new account, is there any way to activate one of them? Even that is not possible, which account should i consider from those 7 to send and receive money?

2

suspend is a hard status where you’d need to reach out to Dwolla to reactivate. What you’d likely want to do in the future if you want to close an account is deactivate and not suspend. Feel free to send me the email address of the account an I can take a closer look.