Business Customer and Personal Customer with the same email

Can a Business Customer and Personal Customer have the same email? We have business entities where a single controller is also paid out using the service. In this case we have a Business Customer and Personal customer with the same email and we cannot create them both.

Hi @snicol – a similar question has been answered in the past containing instructions to use the same email to add multiple Customer accounts by adding an alias to the email which might be useful to reference! Check it out here - How to add multiple Businesses entities that have the same Account Administrator?

Other than that, I’m afraid there isn’t a way for the same email to be used twice, as it is considered a unique parameter in our Platform per application.

Please let us know if you have any questions!