In Dwolla Sandbox customers are defaulted to "Document" status upon creation

API Support Customers
1

Endpoint:
https://api-sandbox.dwolla.com/customers

Payload:
{
“firstName”: “Account”,
“lastName”: “Admin”,
“email”: “accountAdmin@email.com”,
“ipAddress”: “143.156.7.8”,
“type”: “business”,
“address1”: “99-99 33rd St”,
“city”: “Some City”,
“state”: “NY”,
“postalCode”: “11101”,
“controller”: {
“firstName”: “John”,
“lastName”: “Controller”,
“title”: “CEO”,
“ssn”: “6789”,
“dateOfBirth”: “1980-01-31”,
“address”: {
“address1”: “1749 18th st”,
“address2”: “apt 12”,
“city”: “Des Moines”,
“stateProvinceRegion”: “IA”,
“postalCode”: “50266”,
“country”: “US”
}
},
“businessClassification”: “9ed3f670-7d6f-11e3-b1ce-5404a6144203”,
“businessType”: “llc”,
“businessName”:“Jane Corp”,
“ein”:“00-0000000”
}

The customer gets created but defaulted to “Document” status. This payload was taken from Dwolla Sandbox Postman collection.

2

Hi @ronny_ah – The default status in Sandbox should be “verified”. It should only fall into “document” status if it was simulated to do so by passing “document” in the businessName field.

Would you be able to share the Customer Id? I can take a look on our end to see what caused them to go to document status.