Invalid Funds Flow: this operation requires the funds flow 'Send' to be enabled

Hello,

We are facing “Invalid Funds Flow: this operation requires the funds flow ‘Send’ to be enabled” IN the Live environment when trying to initiate the transfer from our funding source to the customer funding source.

Both the customer and our funding sources are verified. We tried to look in the dashboard to enable “SEND” funds flow but could not find one.

Can you please direct us to how to enable the “SEND” funds flow or would that be a part of the contract?

Hi @Rabin_Dangol!

That’s correct, this would require an amendment to your contract.

Please feel free to reach out to our Customer Excellence team at support@dwolla.com. They’ll be able to help you to move forward with enabling this funds flow for your account.