Hi,
We received the following error starting this weekend:
{
“code”: “Forbidden”,
“message”: “Invalid Funds Flow: this operation requires the funds flow ‘Send’ to be enabled”
}
From looking through this forum, this looks like an issue with our account set up. We have been a Dwolla customer for 5 years and have been able to send funds that entire time.
Can someone help me remedy this? It is causing major disruptions to our customers and I don’t know why we just started receiving the error.
Check your email. Our account was downgraded with zero notice. We have appealed and are awaiting review.
Hi @Conor_Brennan and @davidglines , Thank you for reaching out and bringing this issue to our attention. We sincerely apologize for the major disruptions and stress this “Invalid Funds Flow” error is causing you and your customers. After syncing internally, we are currently in the process of validating all Dwolla accounts to ensure every client is set up optimally according to their services agreement.
We can confirm that a proactive notification regarding the change was sent. We are actively managing these reviews and are committed to resolving this for you as quickly as possible. We apologize if our communication did not reach the correct individual on your team.