I am new and looking at the pricing for “customers”… Do I need to have customers to take in ACH from them? If the customer doesn’t’ register is the ACH $1 + the fee each time? We bill monthly, so wanted to see if we could get this setup monthly. If a customer does setup an account, its $2 for a verified customer one time or per transaction?
Hi @trinet – yes, you’d need to have Customer accounts created for each user you want to onboard to your platform in order to create transfers to/from their bank accounts.
The $2 fee is for creating a Verified Customer type using the Dwolla API and is not related to their transactions.
After that, each transaction will cost the fee amount depending on the type of transfer it is as listed in the pricing page.
Hope that helps!