Testing KBA feature in sandbox

API Support
21

Enabled @Casey !

22

Hi,

Can you please enable KBA feature for our sandbox account?

Account ID: a430d884-1d54-4173-bc21-f9530d42df05

Thanks.

23

Done :white_check_mark: @PHCMSB

24

Hi @spencer @shreya , can you please mark the customer’s status as kba. 82900f92-82f8-4bed-994d-38334214d937

Thank you

25

This user’s status has been updated to KBA. Additionally, since KBA was not enabled for this Sandbox account (0e833cd2-ae0d-4f2c-a1e9-1f0209555dff), that has also been updated!

26

Thanks @james

27

Hi @shreya , Can you please mark this two sandbox customer status as kba.

  • 172d02b0-36dc-4251-81b5-19ae137a3b5b
  • 43ab0ea5-8255-4a42-8227-7207cf2e9311
    Thanks.
28

@rohan_mali , those customer statuses were updated to reflect KBA yesterday morning. Let us know if you need anything else!

29

Yes
Could you please update this customers status as kba.

  • 2482e610-c49b-4ce9-af2c-810f062543ee
  • 89040426-49bf-4b16-8ca7-ea7f1a38ccfe
  • 8b6c031a-b2df-4177-a731-06423904deae

Thanks

30

These are all updated!

1 Like
31

Hello @spencer
Could you please update this customers status as kba.

  • 7c1d15f9-8886-444e-989e-498c8fc3925e
  • e2dbba56-ac3b-4059-8437-dd0668a8a4ef
  • ec813fae-259f-46aa-9aff-61558619e4ce
    Thanks
32

Hi @rohan_mali – these customers have been set to kba status.

You can also set them to a kba status programmatically! Take a look at this page in our docs and let us know if you have any questions!

2 Likes
33

Thank you For your help.

1 Like