Does Dwolla allow email preferences to disable account event emails


(Ben) #1

The integration guide pdf lists a number of emails that we need to send to verified customers when almost anything happens on their account. Does Dwolla allow us to let our customers control which emails they receive using email preferences on our system or does Dwolla require every one of those emails to be sent? The integration guide and api specs are silent about email preferences.


(Spencer Hunter) #2

Unfortunately no. It is a legal/compliance requirement to notify your customers when any account or transaction related event occurs. Some events can be combined into a single email communication to your users, however emails are required if you’ll be creating Unverified Customers or Verified Customers via our Access API.