When in retry status and user dit not fill anything, dwolla system may change retry to document?
Hi @Weilin_Zou – when in
retry the customer must as least provide the full SSN before Dwolla can change them to
document. If nothing is changed and the request is submitted with only a 4-digit SSN, then the API request will get an error response and the Customer will remain in
When in ‘document’ status, Dwolla can change it to ‘retry’?
Hi @Weilin_Zou , this is possible. If the document like the drivers license contains details that doesn’t match what was submitted for the account, then the account can be placed back into a
retry status to correct account information.