Sandbox Server Error

API Support Customers
1

Hey Dwolla Team!

Received this server error from Dwolla while testing in Sandbox.

Tried creating a verified customer in the sandbox environment but getting 500 Server Error from Dwolla (testing Document edge case).

This is the error message: A server error occurred. Error ID: fbb792ba-f849-4ee6-90fa-ad2b8d6540c0.
The request is (logged from fake data in development env):

{
  firstName: 'document',
  lastName: 'new',
  email: 'documentnew@gmail.com',
  type: 'personal',
  address1: '2992 Cameron Road',
  city: 'Malakoff',
  state: 'NY',
  postalCode: '14236',
  dateOfBirth: '1998-10-24',
  ssn: '3823'
}
2

No longer getting the 500 error…

3

Hi Kevin! Thanks for following up on that! Looks like there was minor blip in Sandbox that caused us to throw a Server error.

If you continue to run into such issues going forward, do let us know!

4

Hi,
This morning we are receiving this 500 error response Please advise.

{
    "code": "ServerError",
    "message": "A server error occurred. Error ID: 5f4af3f9-6905-460b-b211-c0b435afa063."
}```
5

Hi @zghotlawala , Apologies for the inconvenience. We experienced some brief issues in our Sandbox environment yesterday which should now be resolved. Please let us know if you encounter any additional errors and we’ll take a closer look!